Interpersonal skills for travel and tourism /
This book presents about: Customer Care; Professional use of the telephone; Selling Skills; Handling Customer complaints; Written Communication; making a Public Presentation; Basics of Assertiveness; Interviewing; Recruitment; Appraisals; Counselling Skills; Disciplinary procedure; Grievance Procedu...
में बचाया:
| मुख्य लेखक: | |
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| अन्य लेखक: | |
| स्वरूप: | पुस्तक |
| भाषा: | English |
| प्रकाशित: |
Burnt Mill, Harlow :
Longman Scientific and Technical,
1995.
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| विषय: | |
| टैग : |
टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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