The world of superservice : creating profit through a passion for customer service /
This book is about: Superservice; Strategic management; Communications; Service leadership...
Guardado en:
| Autor principal: | |
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| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
Harlow :
Addison-Wesley,
1997.
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| Materias: | |
| Etiquetas: |
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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| Sumario: | This book is about: Superservice; Strategic management; Communications; Service leadership... |
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| Descripción Física: | x, 246 p. : ill. ; 23.5cm. |
| ISBN: | 0201403846 |