The world of superservice : creating profit through a passion for customer service /

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The world of superservice : creating profit through a passion for customer service /

This book is about: Superservice; Strategic management; Communications; Service leadership...

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Bibliografski detalji
Glavni autor:	Irons, Ken.
Format:	Knjiga
Jezik:	English
Izdano:	Harlow : Addison-Wesley, 1997.
Teme:	Management. Customer services. Customer relations. Service industries > Management. Service industries > Quality control.
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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