The world of superservice : creating profit through a passion for customer service /
This book is about: Superservice; Strategic management; Communications; Service leadership...
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| Hlavní autor: | |
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| Médium: | Kniha |
| Jazyk: | English |
| Vydáno: |
Harlow :
Addison-Wesley,
1997.
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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