The world of superservice : creating profit through a passion for customer service /

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The world of superservice : creating profit through a passion for customer service /

This book is about: Superservice; Strategic management; Communications; Service leadership...

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Bibliografiske detaljer
Hovedforfatter:	Irons, Ken.
Format:	Bog
Sprog:	English
Udgivet:	Harlow : Addison-Wesley, 1997.
Fag:	Management. Customer services. Customer relations. Service industries > Management. Service industries > Quality control.
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Lignende værker

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Services marketing /
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Services marketing /
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Customer responsive management : the flexible advantage /
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Services marketing management : an international perspective /
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Udgivet: (1999)

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Udgivet: (1991)

Customer satisfaction measurement and management : using the voice of the customer /
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Udgivet: (1995)

Customer service :
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Udgivet: (2005)

Services marketing : integrating customer focus across the firm /
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Udgivet: (2000)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
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Customer service : a practical approach /
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Udgivet: (2000)

Communicating with customers /
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Udgivet: (1995)

Total customer service :
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Udgivet: (1989)

Service Systems Science
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Mastering data mining :
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Udgivet: (2000)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
af: Fragasso Phil
Udgivet: (2008)

Customer service : building successful skills for the twenty-first century /
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Udgivet: (2005)

Relationship marketing : bringing quality, customer service, and marketing together /
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Roles of customer experience toward customer satisfaction in the beauty industry
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Udgivet: (2023)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
af: Clemes, Michael D.

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
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Udgivet: (2000)

Communicating With Customers

Customer experience for dummies
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Udgivet: (2015)

Your customer rules!
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Udgivet: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
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Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
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The dynamics of service :
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Relationship marketing
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