Customer responsive management : the flexible advantage /

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Customer responsive management : the flexible advantage /

This book is about: An introduction to customer responsiveness; The evolving economic focus; The customer-responsive model; The customer relationship management task; ...

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書目詳細資料
主要作者:	Davis, Frank W. 1939-
其他作者:	Mandrodt, Karl B.
格式:	圖書
語言:	English
出版:	Cambridge, MA : Blackwell, 1996.
主題:	Management. Customer services. Customer services > Management. Consumer satisfaction.
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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