Customer responsive management : the flexible advantage /

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Customer responsive management : the flexible advantage /

This book is about: An introduction to customer responsiveness; The evolving economic focus; The customer-responsive model; The customer relationship management task; ...

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Dades bibliogràfiques
Autor principal:	Davis, Frank W. 1939-
Altres autors:	Mandrodt, Karl B.
Format:	Llibre
Idioma:	English
Publicat:	Cambridge, MA : Blackwell, 1996.
Matèries:	Management. Customer services. Customer services > Management. Consumer satisfaction.
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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