Customer responsive management : the flexible advantage /

क्यूआर कोड

Customer responsive management : the flexible advantage /

This book is about: An introduction to customer responsiveness; The evolving economic focus; The customer-responsive model; The customer relationship management task; ...

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखक:	Davis, Frank W. 1939-
अन्य लेखक:	Mandrodt, Karl B.
स्वरूप:	पुस्तक
भाषा:	English
प्रकाशित:	Cambridge, MA : Blackwell, 1996.
विषय:	Management. Customer services. Customer services > Management. Consumer satisfaction.
टैग :	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

समान संसाधन

Customer satisfaction measurement and management : using the voice of the customer /
द्वारा: Naumann, Earl, 1946-
प्रकाशित: (1995)

Your customer rules!
द्वारा: Price, Bill
प्रकाशित: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
द्वारा: Price, Bill, 1950-
प्रकाशित: (2015)

Revolutionize your customer experience
द्वारा: Shaw, Colin
प्रकाशित: (2005)

Customer service :
द्वारा: Timm, Paul R.
प्रकाशित: (2005)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
द्वारा: Price, Bill
प्रकाशित: (2015)

Creating value for customers :
द्वारा: Band, William A.
प्रकाशित: (1991)

Customer-focused quality :
द्वारा: Hinton, Tom
प्रकाशित: (1994)

The Service Advantage: How to Identify and Fulfill Customer Needs /
द्वारा: Albert Karl
प्रकाशित: (1990)

Customer service
द्वारा: Lucas, Robert W.
प्रकाशित: (2005)

Roles of customer experience toward customer satisfaction in the beauty industry
द्वारा: Le, Thi Hai Van
प्रकाशित: (2023)

Marketing management for small and medium enterprises: About customers: Gathering information
द्वारा: Business School of the National Economics Univ. of Hanoi
प्रकाशित: (2001)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
द्वारा: Business School of the National Economics Univ. of Hanoi
प्रकाशित: (2001)

Customer service secrets
द्वारा: Economy, Peter
प्रकाशित: (2004)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
द्वारा: Nguyen, Thi Bao Tram, और अन्य
प्रकाशित: (2021)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
द्वारा: Nguyen, Le Ngoc Tram, और अन्य
प्रकाशित: (2022)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
द्वारा: Gazzoli, Gabriel.

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
द्वारा: Huynh, Ba Thuy Dieu
प्रकाशित: (2025)

The service profit chain :
द्वारा: Heskett, James L.
प्रकाशित: (1997)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
द्वारा: Ha, Thi Tam Trang
प्रकाशित: (2022)

Contemporary services marketing management : a reader /
प्रकाशित: (1997)

Uncommon service : how to win by putting customers at the core of your business /
द्वारा: Frei, Frances.
प्रकाशित: (2012)

Customer service : building successful skills for the twenty-first century /
द्वारा: Lucas, Robert W.
प्रकाशित: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
द्वारा: Kim, Wansoo.

Solutions to Enhance Customer Satisfaction with Room Sales Services at Vietrend Travel Company
द्वारा: Nguyen, Huynh Van Anh
प्रकाशित: (2025)

Customer service : a practical approach /
द्वारा: Harris, Elaine K.
प्रकाशित: (2000)

Total customer service :
द्वारा: Davidow, William H.
प्रकाशित: (1989)

The world of superservice : creating profit through a passion for customer service /
द्वारा: Irons, Ken.
प्रकाशित: (1997)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
द्वारा: Viện Quản trị kinh doanh
प्रकाशित: (2001)

Services marketing management a strategic perspective
द्वारा: Kasper, Hans.
प्रकाशित: (2006)

Communicating with customers /
द्वारा: Eunson, Baden.
प्रकाशित: (1995)

Emotion marketing : the Hallmark way of winning customers for life /
द्वारा: Robinette, Scott.
प्रकाशित: (2001)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
द्वारा: Clemes, Michael D.

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
द्वारा: Tran, Thien Vu, और अन्य
प्रकाशित: (2025)

Research on the customer satisfaction using mobile banking service of HDbank, a survey at HDbank Tam Ky- Quang Nam branch
द्वारा: Nguyen, Tan Huy
प्रकाशित: (2022)

Communicating With Customers

Customer Satisfaction On The Online Service At Tong Luc Technology And Communication Company
द्वारा: Tran, Thi Hanh Trinh
प्रकाशित: (2022)

Customer experience for dummies
द्वारा: Barnes, Roy A.
प्रकाशित: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
द्वारा: Fragasso Phil
प्रकाशित: (2008)

Evaluating The Levels Of Customer Satisfaction With The Real Estate Broker Consulting Service In Da Nang
द्वारा: Tran, Tram Anh
प्रकाशित: (2022)