The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry /

Côd QR

The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry /

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Swanson, Scott R.
Awduron Eraill:	Hsu, Maxwell K.
Fformat:	Erthygl
Iaith:	English
Pynciau:	Consumer behavior Marketing Service recovery
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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