Relationship marketing a consumer experience approach

Includes bibliographical references and index; Origins and history of relationship marketing -- Relationship marketing hemes -- Customer retention and loyalty -- Relationship marketing: a change in perspective? -- Frameworks for analysing the consumer experience -- Consumer resources: use and integr...

সম্পূর্ণ বিবরণ

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Baron, Steve
অন্যান্য লেখক: Conway, A
বিন্যাস: গ্রন্থ
ভাষা:Undetermined
প্রকাশিত: Los Angeles SAGE 2010
বিষয়গুলি:
অনলাইন ব্যবহার করুন:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=21271
ট্যাগগুলো: ট্যাগ যুক্ত করুন
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Thủ Dầu Một
বিবরন
সংক্ষিপ্ত:Includes bibliographical references and index; Origins and history of relationship marketing -- Relationship marketing hemes -- Customer retention and loyalty -- Relationship marketing: a change in perspective? -- Frameworks for analysing the consumer experience -- Consumer resources: use and integration -- Introducing consumer experience modelling -- Consumer experience modelling: value enhancers and inhibitors -- Communities within 'experiential networks' -- Social networks: C2C exchanges and relationships -- Issues for the future
দৈহিক বর্ননা:viii, 202 p.