Uncommon service : how to win by putting customers at the core of your business /
שמור ב:
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| מחברים אחרים: | |
| פורמט: | ספר |
| שפה: | English |
| יצא לאור: |
Boston, Mass. :
Harvard Business Review Press,
c2012.
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| נושאים: | |
| תגים: |
הוספת תג
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
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| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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תוכן הענינים:
- Truth #1: you can't be good at everything
- Truth #2: someone has to pay for it
- Truth #3: it's not your employees' fault
- Truth #4: you must manage your customers
- Now multiply it all by culture
- Getting bigger.