The Service Advantage: How to Identify and Fulfill Customer Needs /

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Detalles Bibliográficos
Autor Principal:	Albert Karl
Outros autores:	J. Bradford Lawrence
Formato:	Libro
Idioma:	Vietnamese
Publicado:	U.S.A : Dow Jones - Irwin , 1990
Edición:	In lần thứ 1
Những chủ đề:	Customer service Consumers-research
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The Service Advantage: How to Identify and Fulfill Customer Needs /

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