Your customer rules! : delivering the Me2B experiences that today's customers demand /

Though the mediums for customer engagement continuosly evolve, Price and Jaffe show that customer needs remain unchanging. In your customer rules, they difine a critical hierachy of seven needs that your company can meet and apply as a methodology.

Αποθηκεύτηκε σε:
Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Price, Bill, 1950-
Άλλοι συγγραφείς: Jaffe, David, 1963-
Μορφή: Βιβλίο
Γλώσσα:English
Έκδοση: San Francisco, CA : Jossey-Bass, A Wiley Brand 2015
Έκδοση:First edition.
Θέματα:
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
Περιγραφή
Περίληψη:Though the mediums for customer engagement continuosly evolve, Price and Jaffe show that customer needs remain unchanging. In your customer rules, they difine a critical hierachy of seven needs that your company can meet and apply as a methodology.
Φυσική περιγραφή:251 pages ; 24 cm
Βιβλιογραφία:Includes bibliographical references and index.
ISBN:9781118954775 (cloth)