Your customer rules! : delivering the Me2B experiences that today's customers demand /

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Your customer rules! : delivering the Me2B experiences that today's customers demand /

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Though the mediums for customer engagement continuosly evolve, Price and Jaffe show that customer needs remain unchanging. In your customer rules, they difine a critical hierachy of seven needs that your company can meet and apply as a methodology.

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Dades bibliogràfiques
Autor principal:	Price, Bill, 1950-
Altres autors:	Jaffe, David, 1963-
Format:	Llibre
Idioma:	English
Publicat:	San Francisco, CA : Jossey-Bass, A Wiley Brand 2015
Edició:	First edition.
Matèries:	Consumer satisfaction. Customer relations. Customer services.
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Thư viện Trường CĐ Kỹ Thuật Cao Thắng

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