Your customer rules! : delivering the Me2B experiences that today's customers demand /
Though the mediums for customer engagement continuosly evolve, Price and Jaffe show that customer needs remain unchanging. In your customer rules, they difine a critical hierachy of seven needs that your company can meet and apply as a methodology.
Đã lưu trong:
| Tác giả chính: | |
|---|---|
| Tác giả khác: | |
| Định dạng: | Sách |
| Ngôn ngữ: | English |
| Được phát hành: |
San Francisco, CA :
Jossey-Bass, A Wiley Brand
2015
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| Phiên bản: | First edition. |
| Những chủ đề: | |
| Các nhãn: |
Thêm thẻ
Không có thẻ, Là người đầu tiên thẻ bản ghi này!
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| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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| LEADER | 01413cam a2200349 i 4500 | ||
|---|---|---|---|
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| 005 | 20161128141145.5 | ||
| 008 | 140811s2015 cau b 001 0 eng | ||
| 980 | \ | \ | |a Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
| 024 | |a RG_1 #1 eb0 i1 | ||
| 010 | |a 2014030007 | ||
| 020 | |a 9781118954775 (cloth) | ||
| 040 | |a DLC |b eng |c DLC |e rda |d DLC | ||
| 042 | |a pcc | ||
| 050 | 0 | 0 | |a HF5415.5 |b .P68 2015 |
| 082 | 0 | 0 | |a 658.8/12 |b Y608U |
| 100 | 1 | |a Price, Bill, |d 1950- | |
| 245 | 1 | 0 | |a Your customer rules! : |b delivering the Me2B experiences that today's customers demand / |c Bill Price, David Jaffe. |
| 250 | |a First edition. | ||
| 260 | 1 | |a San Francisco, CA : |b Jossey-Bass, A Wiley Brand |c 2015 | |
| 300 | |a 251 pages ; |c 24 cm | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a Though the mediums for customer engagement continuosly evolve, Price and Jaffe show that customer needs remain unchanging. In your customer rules, they difine a critical hierachy of seven needs that your company can meet and apply as a methodology. | ||
| 541 | # | # | |a Tặng |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer services. | |
| 700 | 1 | |a Jaffe, David, |d 1963- | |
| 841 | # | # | |b Kho Sách |j 100048514 |