Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic

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Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic

International Journal of Electronic Marketing and Retailing; Vol. 16, No. 1; pp: 21-38

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Détails bibliographiques
Auteurs principaux:	Tran, Thien Vu, Nguyen, Thi Hoai Nhi
Format:	Bài viết
Langue:	English
Publié:	International Journal of Electronic Marketing and Retailing 2025
Sujets:	service quality customer satisfaction customer loyalty retail industry Vietnam COVID-19
Accès en ligne:	https://doi.org/10.1504/IJEMR.2025.143044 https://elib.vku.udn.vn/handle/123456789/5823
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Thư viện lưu trữ:	Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng

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