Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic

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Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic

International Journal of Electronic Marketing and Retailing; Vol. 16, No. 1; pp: 21-38

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Dettagli Bibliografici
Autori principali:	Tran, Thien Vu, Nguyen, Thi Hoai Nhi
Natura:	Bài viết
Lingua:	English
Pubblicazione:	International Journal of Electronic Marketing and Retailing 2025
Soggetti:	service quality customer satisfaction customer loyalty retail industry Vietnam COVID-19
Accesso online:	https://doi.org/10.1504/IJEMR.2025.143044 https://elib.vku.udn.vn/handle/123456789/5823
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Thư viện lưu trữ:	Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng

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