Financial services marketing : a reader /

Marketing environment. Consumer behaviour. Product innovation. Customer care and service quality. Communication and service quality. Communication and pricing in financial services. Branch management and distribution. Marketing strategy.

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Médium: Kniha
Jazyk:English
Vydáno: London : The Dryden Press, 1997.
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Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
Popis
Shrnutí:Marketing environment. Consumer behaviour. Product innovation. Customer care and service quality. Communication and service quality. Communication and pricing in financial services. Branch management and distribution. Marketing strategy.
Fyzický popis:x, 375 p. : ill. ; 24.5cm.
ISBN:003099019X