Financial services marketing : a reader /

Marketing environment. Consumer behaviour. Product innovation. Customer care and service quality. Communication and service quality. Communication and pricing in financial services. Branch management and distribution. Marketing strategy.

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Detalhes bibliográficos
Formato: Livro
Idioma:English
Publicado em: London : The Dryden Press, 1997.
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Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
LEADER 01172cam a2200349 i 4500
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008 010315|1997 vm 000 eng
020 |a 003099019X 
040 |a IRC  |c IRC  |d IRC 
041 0 |a eng 
082 1 4 |a 332.10688  |b Fi-S 
245 0 0 |a Financial services marketing :  |b a reader /  |c Edited by Arthur Meidan, Barbara Lewis and Luiz Moutinho. 
260 |a London :  |b The Dryden Press,  |c 1997. 
300 |a x, 375 p. :  |b ill. ;  |c 24.5cm. 
520 3 |a Marketing environment. Consumer behaviour. Product innovation. Customer care and service quality. Communication and service quality. Communication and pricing in financial services. Branch management and distribution. Marketing strategy. 
630 0 4 |a Marketing. 
630 0 4 |a Finance. 
630 0 4 |a Economics. 
630 0 4 |a Great Britain. 
650 0 4 |a Financial services industry  |z Great Britain  |x Marketing. 
OWN |a DUT 
999 |a From the UDN01 
TYP |a Monograph 
TYP |a Printed language 
980 |a Mạng thư viện Đại học Đà Nẵng