Principles of customer relationship management

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Principles of customer relationship management

The textbook is lively and will hold students' interest with its unusual and interesting vignettes from the gaming, hotel, banking, airline, charge-card, supermarket, retailing, and package goods industries. This book acquaints students with the various approaches and applications but does not...

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Xehetasun bibliografikoak
Egile nagusia:	Baran, Roger J.
Formatua:	Liburua
Hizkuntza:	Undetermined
Argitaratua:	Mason, Ohio Thomson/South-Western 2008
Gaiak:	Relationship marketing,Customer relations,Quan hệ với khách hàng Management,Quản lý
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Antzeko izenburuak

Customer relationship management : Concepts and technologies
nork: Buttle, Francis
Argitaratua: (2015)

Customer relationship marketing
nork: Stone, Merlin
Argitaratua: (2000)

Relationship selling
nork: Johnston, Mark W.
Argitaratua: (2008)

Build your customer strategy :
nork: Barnes, James G.
Argitaratua: (2006)

Relationship marketing
nork: Baron, Steve
Argitaratua: (2010)

Managing customers as investment :
nork: Gupta, Sunil
Argitaratua: (2005)

Managing customers as investments :
nork: Gupta, Sunnil
Argitaratua: (2005)

Customer experience for dummies
nork: Barnes, Roy
Argitaratua: (2015)

Customer experience for dummies /
nork: Barnes, Roy A.,, et al.
Argitaratua: (2015)

Care packages for your customers :
nork: Glanz, Barbara A.
Argitaratua: (2007)

Relationship selling and sales management
nork: Johnston, Mark W.
Argitaratua: (2005)

Electronic customer relationship management
Argitaratua: (2006)

Câu hỏi là câu trả lời =
nork: Pease, Allan
Argitaratua: (2018)

Câu hỏi là câu trả lời =
nork: Pease, Allan
Argitaratua: (2015)

Customer Relationship Management
nork: Kumar, V., et al.
Argitaratua: (2020)

Customer experience for dummies
nork: Barnes, Roy A.
Argitaratua: (2015)

1001 cách giữ chân khách hàng =
Argitaratua: (2000)

Relationship selling
nork: Johnston, Mark W.

Relationship Selling /
nork: Johnston Mark W
Argitaratua: (2008)

Social Customer Relationship Management
nork: Alt, Rainer, et al.
Argitaratua: (2020)

Care packages for your customers :
nork: Glanz, Barbara A.
Argitaratua: (2007)

Customer Relationship Management : Concept, Strategy, and Tools
nork: Kumar, V, et al.
Argitaratua: (2015)

The book of business awesome : how engaging your customers and employees can make your business thrive /
nork: Stratten, Scott.
Argitaratua: (2012)

Customer''s new voice : extreme relevancy and experience through volunteered customer information
nork: McKean, John
Argitaratua: (2015)

Quản lý quan hệ khách hàng = Customer relationship management
nork: Nguyễn Văn Dung
Argitaratua: (2010)

Customer relationship management /
nork: Anderson, Kristin, 1962-
Argitaratua: (2002)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
nork: Price, Bill
Argitaratua: (2015)

Database Marketing Analyzing and Managing Customers
nork: Blattberg, Robert C
Argitaratua: (2009)

Customer's new voice :
nork: McKean, John
Argitaratua: (2015)

Những cấm kị khi giao tiếp với khách hàng
nork: Phạm, Ái Minh
Argitaratua: (2015)

The
nork: Stratten, Scott

151 quick ideas to get new customers
nork: Wilson, Jerry R.
Argitaratua: (2005)

Nghiên cứu sự hài lòng của khách hàng đối với chất lượng dịch vụ của Ngân hàng Thương mại cổ phần Á Châu khu vực Tây Sông Hậu :
nork: Trần, Tấn Nam
Argitaratua: (2010)

The Golden Apple :
nork: Aaronson, Kathy
Argitaratua: (2006)

Your customer rules ! :
nork: Price, Bill
Argitaratua: (2015)

Cẩm nang quản lý mối quan hệ khách hàng = The CRM handbook : A Business guide to customer relationship management
nork: Dyche'', Jill
Argitaratua: (2010)

Khách hàng - doanh nghiệp hợp tác cùng phát triển
Argitaratua: (2008)

Cẩm nang quản lý mối quan hệ khách hàng
nork: Dyché, Jill
Argitaratua: (2010)

Điều gì khiến khách hàng chi tiền
nork: Lindstrom, Martin
Argitaratua: (2014)

Để trở thành người bán hàng xuất sắc :
nork: Fox, Jeffrey J.
Argitaratua: (2017)