Voice of the customer : capture and analysis

Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions

Đã lưu trong:

Chi tiết về thư mục
Tác giả chính:	Yang, Kai
Định dạng:	Sách
Ngôn ngữ:	Undetermined
Được phát hành:	New York McGraw-Hill 2008
Những chủ đề:	Quality control,Production management,Six sigma (Quality control standard),Quản lý chất lượng sản phẩm,Tiêu chuẩn quản lý chất lượng sản phẩm Statistical methods,Statistical method
Các nhãn:	Thêm thẻ Không có thẻ, Là người đầu tiên thẻ bản ghi này!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ


LEADER	01003nam a2200229Ia 4500
001	CTU_164779
008	210402s9999 xx 000 0 und d
020			\|c 89.95
082			\|a 658.4013
082			\|b Y21
100			\|a Yang, Kai
245		0	\|a Voice of the customer :
245		0	\|b capture and analysis
245		0	\|c Kai Yang
260			\|a New York
260			\|b McGraw-Hill
260			\|c 2008
520			\|a Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions
650			\|a Quality control,Production management,Six sigma (Quality control standard),Quản lý chất lượng sản phẩm,Tiêu chuẩn quản lý chất lượng sản phẩm
650			\|x Statistical methods,Statistical method
910			\|a Nguyên
980			\|a Trung tâm Học liệu Trường Đại học Cần Thơ

Voice of the customer : capture and analysis

Những quyển sách tương tự