Voice of the customer :

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Voice of the customer : capture and analysis

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Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions

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Библиографические подробности
Главный автор:	Yang, Kai
Формат:	‌
Язык:	Undetermined
Опубликовано:	New York McGraw-Hill 2008
Предметы:	Quality control,Production management,Six sigma (Quality control standard),Quản lý chất lượng sản phẩm,Tiêu chuẩn quản lý chất lượng sản phẩm Statistical methods,Statistical method
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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