Your customer rules ! : Delivering the Me2B experiences that today's customers demand

Throughout this practical guidebook, Price and Jaffe share examples of companies who succeed by meeting these seven needs, including Amazon, Apple, IKEA, Nordstrom, USAA, Shoes of Prey, Vente-Privee, and Yamato Transport, as well as those that didn't. Your Customer Rules! offers tailored advice...

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Hlavní autor: Price, Bill
Médium: Kniha
Jazyk:Undetermined
Vydáno: San Francisco Jossey-Bass, A Wiley Brand 2015
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Tagy: Přidat tag
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ