Your customer rules ! : Delivering the Me2B experiences that today's customers demand

Throughout this practical guidebook, Price and Jaffe share examples of companies who succeed by meeting these seven needs, including Amazon, Apple, IKEA, Nordstrom, USAA, Shoes of Prey, Vente-Privee, and Yamato Transport, as well as those that didn't. Your Customer Rules! offers tailored advice...

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Bibliographic Details
Main Author: Price, Bill
Format: Book
Language:Undetermined
Published: San Francisco Jossey-Bass, A Wiley Brand 2015
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Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ
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by Price, Bill
Published 2015
Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh