Your customer rules ! :

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Your customer rules ! : Delivering the Me2B experiences that today's customers demand

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Throughout this practical guidebook, Price and Jaffe share examples of companies who succeed by meeting these seven needs, including Amazon, Apple, IKEA, Nordstrom, USAA, Shoes of Prey, Vente-Privee, and Yamato Transport, as well as those that didn't. Your Customer Rules! offers tailored advice...

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Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Price, Bill
Fformat:	Llyfr
Iaith:	Undetermined
Cyhoeddwyd:	San Francisco Jossey-Bass, A Wiley Brand 2015
Pynciau:	Customer services,Consumer satisfaction,Quan hệ khách hàng,Dịch vụ khách hàng,Sự hài lòng của khách hàng,Customer relations
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Eitemau Tebyg

Your customer rules! : delivering the Me2B experiences that today''s customers demand
gan: Price, Bill
Cyhoeddwyd: (2015)

Your customer rules!
gan: Price, Bill
Cyhoeddwyd: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-
Cyhoeddwyd: (2015)

Dazzling your customers through service
gan: Byham, William C
Cyhoeddwyd: (1997)

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Perfect phrases for customer service :
gan: Bacal, Robert
Cyhoeddwyd: (2005)

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Đánh giá sự hài lòng của khách hàng đối với chất lượng dịch vụ tại các siêu thị ở quận Ninh Kiều, Thành phố Cần Thơ :
gan: Trần, Nguyệt Linh
Cyhoeddwyd: (2011)

Customer service
gan: Lucas, Robert W
Cyhoeddwyd: (2005)

Customer's new voice :
gan: McKean, John
Cyhoeddwyd: (2015)

Customer''s new voice : extreme relevancy and experience through volunteered customer information
gan: McKean, John
Cyhoeddwyd: (2015)

Build your customer strategy :
gan: Barnes, James G.
Cyhoeddwyd: (2006)

Customer experience for dummies
gan: Barnes, Roy
Cyhoeddwyd: (2015)

@ your service
gan: Eliason, Frank
Cyhoeddwyd: (2012)

Revolutionize your customer experience
gan: Shaw, Colin
Cyhoeddwyd: (2005)

Customer relationship management : Concepts and technologies
gan: Buttle, Francis
Cyhoeddwyd: (2015)

The world of customer service
gan: Gibson-Odgers, Pattie
Cyhoeddwyd: (2008)

4 phong cách bán hàng :
gan: Mache, Chuch
Cyhoeddwyd: (2008)

Dịch vụ sửng sốt khách hành sửng sờ =
gan: Zemke, Ron
Cyhoeddwyd: (2011)

Phân tích nhu cầu sử dụng dịch vụ hỗ trợ thử việc cho sinh viên trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hà
Cyhoeddwyd: (2012)

Phân tích các yếu tố ảnh hưởng đến quyết định của khách hàng chọn ngân hàng cung cấp sản phẩm dịch vụ trên địa bàn thành phố Cần Thơ :
gan: Trương, Thị Hương Thảo
Cyhoeddwyd: (2013)

Phân tích các nhân tố ảnh hưởng đến quyết định lựa chọn dịch vụ lưu trú tại các khách sạn cao cấp của khách du lịch quốc tế tại thành phố Cần Thơ :
gan: Đồng, Cẫm Thanh Thư
Cyhoeddwyd: (2016)

So sánh các nhân tố ảnh hưởng đến quyết định mua sắm trường hợp: Tại cửa hàng tiện lợi và tại siêu thị của người tiêu dùng trên địa bàn thành phố Cần Thơ :
gan: Từ, Gia Yên
Cyhoeddwyd: (2017)

Giải pháp nâng cao chất lượng dịch vụ du lịch trên địa bàn quận Thốt Nốt, thành phố Cần Thơ :
gan: Nguyễn, Tuấn Kiệt
Cyhoeddwyd: (2016)

Nghiên cứu các yếu tố ảnh hưởng đến lòng trung thành tái sử dụng dịch vụ taxi Mai Linh trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hằng
Cyhoeddwyd: (2020)

Nghiên cứu ảnh hưởng của chất lượng dịch vụ đến sự gắn kết của khách hàng sử dụng dịch vụ thông tin di động mạng Vinaphone tại thành phố Cần Thơ :
gan: Nguyễn, Lê Minh Quang
Cyhoeddwyd: (2017)

Các giải pháp nâng cao chất lượng khám chữa bệnh đối với đối tượng bảo hiểm y tế tự nguyện tại tỉnh Vĩnh Long :
gan: Lê, Thị Ngọc Thảo
Cyhoeddwyd: (2012)

Phân tích các nhân tố ảnh hưởng đến mức độ hài lòng của sinh viên đối với chất lượng dịch vụ đào tạo của trường Đại học Võ Trường Toản :
gan: Triệu, Hà Vy
Cyhoeddwyd: (2014)

Phân tích các nhân tố tác động đến giá trị cảm nhận của khách hàng tại siêu thị Coopmart Cần Thơ :
gan: Trần, Thị Ngọc Mai
Cyhoeddwyd: (2017)

Phân tích các yếu tố ảnh hưởng đến quyết định sử dụng thực phẩm an toàn của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Phương Quang
Cyhoeddwyd: (2017)

Nghiên cứu các nhân tố ảnh hưởng đến quyết định mua mỹ phẩm chăm sóc da của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Kim Yến
Cyhoeddwyd: (2017)

Nghiên cứu các yếu tố ảnh hưởng đến việc lựa chọn thuốc không kê đơn của người dân tại các cơ sở bán lẻ thuốc ở thành phố Cần Thơ :
gan: Lữ, Thiện Phúc
Cyhoeddwyd: (2017)

Đánh giá mức độ hài lòng của khách hàng đối với các ngân hàng thuơng mại ở An Giang :
gan: Lâm, Mỹ Thanh
Cyhoeddwyd: (2013)

Các nhân tố ảnh hưởng đến quyết định lựa chọn gói cước Mobile internet MobiFone của khách hàng tại Cần Thơ :
gan: Đinh, Thị Lan Anh
Cyhoeddwyd: (2020)

Implementing CRM : from technology to knowledge
gan: Finnegan, David Jesse
Cyhoeddwyd: (2007)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Emotion marketing :
gan: Robinette, Scott
Cyhoeddwyd: (2001)

Tâm thế người chiến thắng :
gan: Gee, Jeff
Cyhoeddwyd: (2008)

Các yếu tố ảnh hưởng đến hành vi chuyển đổi sử dụng từ xe số sang xe tay ga của người sử dụng xe gắn máy tại thành phố Vị Thanh
gan: Nguyễn, Ngọc Trâm
Cyhoeddwyd: (2016)

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