The loyalty link : How loyal employees create loyal customers
Guardat en:
| Autor principal: | McCarthy, Dennis G. |
|---|---|
| Format: | Llibre |
| Idioma: | Undetermined |
| Publicat: |
New York
Wiley
1997
|
| Matèries: | |
| Etiquetes: |
Afegir etiqueta
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
Ítems similars
-
The
per: Reichheld, Frederick F. -
The service profit chain :
per: Heskett, James L.
Publicat: (1997) -
The Paradox of Points:
Theoretical Foundation and Empirical Evidence of Medium Magnitude Effects in Loyalty Programs
per: Köcher, Sören
Publicat: (2015) -
Research on customer experience and customer loyalty in E-retailing
per: Ngo, Thi Khue Thu, et al.
Publicat: (2024) -
Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
per: Tran, Thien Vu, et al.
Publicat: (2025)