The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

Lignende værker

• The customer-centered enterprise :
  af: Thompson, Harvey
  Udgivet: (2000)
• Communicating With Customers
• Customer service : building successful skills for the twenty-first century /
  af: Lucas, Robert W.
  Udgivet: (2005)
• Customer service :
  af: Timm, Paul R.
  Udgivet: (2005)
• Total customer service :
  af: Davidow, William H.
  Udgivet: (1989)