The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

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Dades bibliogràfiques
Autor principal:	Thompson, Harvey
Format:	Sách giấy
Publicat:	New York : McGraw-Hill, c2000
Matèries:	International Business Machines Corporation > Customer services Customer relations Customer services. Success in business.
Accés en línia:	Table of contents Contributor biographical information Publisher description
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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