The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

QR Kod

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

Kaydedildi:

Detaylı Bibliyografya
Yazar:	Thompson, Harvey
Materyal Türü:	Sách giấy
Baskı/Yayın Bilgisi:	New York : McGraw-Hill, c2000
Konular:	International Business Machines Corporation > Customer services Customer relations Customer services. Success in business.
Online Erişim:	Table of contents Contributor biographical information Publisher description
Etiketler:	Etiketle Etiket eklenmemiş, İlk siz ekleyin!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

Benzer Materyaller

The customer-centered enterprise :
Yazar:: Thompson, Harvey
Baskı/Yayın Bilgisi: (2000)

Communicating With Customers

Customer service : building successful skills for the twenty-first century /
Yazar:: Lucas, Robert W.
Baskı/Yayın Bilgisi: (2005)

Customer service :
Yazar:: Timm, Paul R.
Baskı/Yayın Bilgisi: (2005)

Total customer service :
Yazar:: Davidow, William H.
Baskı/Yayın Bilgisi: (1989)

Uncommon service : how to win by putting customers at the core of your business /
Yazar:: Frei, Frances.
Baskı/Yayın Bilgisi: (2012)

Customer service : a practical approach /
Yazar:: Harris, Elaine K.
Baskı/Yayın Bilgisi: (2000)

Communicating with customers /
Yazar:: Eunson, Baden.
Baskı/Yayın Bilgisi: (1995)

Customer responsive management : the flexible advantage /
Yazar:: Davis, Frank W. 1939-
Baskı/Yayın Bilgisi: (1996)

Creating value for customers :
Yazar:: Band, William A.
Baskı/Yayın Bilgisi: (1991)

Customer experience for dummies
Yazar:: Barnes, Roy A.
Baskı/Yayın Bilgisi: (2015)

Your customer rules!
Yazar:: Price, Bill
Baskı/Yayın Bilgisi: (2015)

Customer satisfaction measurement and management : using the voice of the customer /
Yazar:: Naumann, Earl, 1946-
Baskı/Yayın Bilgisi: (1995)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
Yazar:: Price, Bill, 1950-
Baskı/Yayın Bilgisi: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
Yazar:: Fragasso Phil
Baskı/Yayın Bilgisi: (2008)

Roles of customer experience toward customer satisfaction in the beauty industry
Yazar:: Le, Thi Hai Van
Baskı/Yayın Bilgisi: (2023)

Putting customers first: Standards for serving the american poeple
Baskı/Yayın Bilgisi: (1994)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
Yazar:: Nguyen, Thi Bao Tram, ve diğerleri
Baskı/Yayın Bilgisi: (2021)

Revolutionize your customer experience
Yazar:: Shaw, Colin
Baskı/Yayın Bilgisi: (2005)

The Service Advantage: How to Identify and Fulfill Customer Needs /
Yazar:: Albert Karl
Baskı/Yayın Bilgisi: (1990)

Incredible customer service :
Yazar:: Freemantle, David
Baskı/Yayın Bilgisi: (1993)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
Yazar:: Nguyen, Le Ngoc Tram, ve diğerleri
Baskı/Yayın Bilgisi: (2022)

Interacting with clients and customers : a foot in the door /
Yazar:: Hardman, Lee Sharon, 1954-
Baskı/Yayın Bilgisi: (1997)

Customer experience for dummies /
Yazar:: Barnes, Roy A.,, ve diğerleri
Baskı/Yayın Bilgisi: (2015)

101 ways to improve customer service :
Yazar:: Ukens, Lorraine L.
Baskı/Yayın Bilgisi: (2007)

101 ways to improve customer service :
Yazar:: Ukens, Lorraine L.
Baskı/Yayın Bilgisi: (2007)

Perfect phrases for customer service :
Yazar:: Bacal, Robert
Baskı/Yayın Bilgisi: (2005)

Customer-focused quality :
Yazar:: Hinton, Tom
Baskı/Yayın Bilgisi: (1994)

The
Yazar:: Christensen, Clayton M.
Baskı/Yayın Bilgisi: (2016)

The
Yazar:: Christensen, Clayton M.
Baskı/Yayın Bilgisi: (2013)

The Innovator's Dilemma /
Yazar:: Christense, Clayton M.
Baskı/Yayın Bilgisi: (2013)

The world of superservice : creating profit through a passion for customer service /
Yazar:: Irons, Ken.
Baskı/Yayın Bilgisi: (1997)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
Yazar:: Ha, Thi Tam Trang
Baskı/Yayın Bilgisi: (2022)

Uncommon service
Yazar:: Frei, Frances

Mastering data mining :
Yazar:: Berry, Michael J. A.
Baskı/Yayın Bilgisi: (2000)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
Yazar:: Kim, Wansoo.

Your customer rules! : delivering the Me2B experiences that today''s customers demand
Yazar:: Price, Bill
Baskı/Yayın Bilgisi: (2015)

Customer service
Yazar:: Lucas, Robert W
Baskı/Yayın Bilgisi: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
Yazar:: Business School of the National Economics Univ. of Hanoi
Baskı/Yayın Bilgisi: (2001)

Solutions for Improving the Quality of Customer Care Service at VP Bank
Yazar:: Nguyen, Thi Minh Thu
Baskı/Yayın Bilgisi: (2023)