The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

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書誌詳細
第一著者:	Thompson, Harvey
フォーマット:	Sách giấy
出版事項:	New York : McGraw-Hill, c2000
主題:	International Business Machines Corporation > Customer services Customer relations Customer services. Success in business.
オンライン･アクセス:	Table of contents Contributor biographical information Publisher description
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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