The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /
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| Fformat: | Erthygl |
| Iaith: | English |
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Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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