The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /
Guardado en:
| Autor principal: | Weber, Karin. |
|---|---|
| Otros Autores: | Sparks, Beverley. |
| Formato: | Artículo |
| Lenguaje: | English |
| Materias: | |
| Etiquetas: |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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