The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /
保存先:
| 第一著者: | Weber, Karin. |
|---|---|
| その他の著者: | Sparks, Beverley. |
| フォーマット: | 論文 |
| 言語: | English |
| 主題: | |
| タグ: |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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