The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /

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The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /

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书目详细资料
主要作者:	Weber, Karin.
其他作者:	Sparks, Beverley.
格式:	Bài viết
语言:	English
主题:	Alliances Preconsumption mood Service failure and recovery
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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