Customer service for hospitality and tourism

क्यूआर कोड

Customer service for hospitality and tourism

Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships,...

पूर्ण विवरण

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखक:	Hudson, Louise
अन्य लेखक:	Hudson, Simon
स्वरूप:	पुस्तक
भाषा:	Vietnamese
प्रकाशित:	Woodeaton, Oxford Goodfellow 2013
संस्करण:	2 nd.
विषय:	Quản trị DV Du lịch và Lữ hành
टैग :	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

Thư viện lưu trữ:	Thư viện Trường Đại học Nam Cần Thơ

समान संसाधन

Marketing for hospitality and tourism
प्रकाशित: (2017)

Introduction to tourism and hospitality industry
द्वारा: Andrews, Sudhir
प्रकाशित: (2007)

Tourism : The business of hospitality and travel
द्वारा: Cook, Roy A.
प्रकाशित: (2018)

Greening your hospitality business: For accommodations, tour operators, and restaurants
द्वारा: Doucette, Jill
प्रकाशित: (2015)

Tourism management : An introduction
द्वारा: Inkson, Clare
प्रकाशित: (2018)

Career paths tourism
द्वारा: Evans, Virginia
प्रकाशित: (2011)

Specialized english for tourism
द्वारा: Cheng, Kiwi
प्रकाशित: (2016)

Tổng quan ngành du lịch, nhà hàng, khách sạn = Welcome to hospitality: An introduction
द्वारा: Chon, Kaye(Kye-Sung)
प्रकाशित: (2017)

Quản lý chất lượng dịch vụ ngành dịch vụ khách hàng : Cách giúp tổ chức đạt được sự vượt trội trong trải nghiệm khách hàng = Managing quality service in hospitality : How organizations achieve excellence in the guest expericence
द्वारा: Ford, Robert C.
प्रकाशित: (2018)

Đàm thoại tiếng anh cho dịch vụ nhà hàng = English conversation for restaurant service
प्रकाशित: (2011)

6000 từ vựng chuyên ngành du lịch - khách sạn - nhà hàng Anh - Việt - Hàn = 6000 terminologies of tourism - hotel - restaurant english - vietnamese - korean
द्वारा: Lê Huy Khoa
प्रकाशित: (2023)

Hang, động nổi tiếng ở Việt Nam
द्वारा: Đặng Việt Thủy
प्रकाशित: (2018)

Huế và triều Nguyễn theo dấu thời gian
द्वारा: Đỗ Minh Điền
प्रकाशित: (2024)

Tiếng anh giao tiếp trong khách sạn và nhà hàng
प्रकाशित: (2009)

Những di sản văn hóa phi vật thể đại diện của nhân loại tại Việt Nam
प्रकाशित: (2024)

Giáo trình quản trị kinh doanh khách sạn
द्वारा: Nguyễn Văn Mạnh
प्रकाशित: (2013)

Tiếng anh cho nhân viên phục vụ nhà hàng = Practical english for waiter
प्रकाशित: (2013)

Cơ sở văn hóa Việt Nam
द्वारा: Trần Quốc Vượng
प्रकाशित: (2014)

Giáo trình marketing du lịch
द्वारा: Hà Nam Khánh Giao
प्रकाशित: (2011)

Giáo trình văn hóa du lịch
द्वारा: Hoàng Văn Thành
प्रकाशित: (2014)

Du lịch Việt Nam : Đông Nam Bộ
प्रकाशित: (2017)

Du lịch Việt Nam : Bắc Trung Bộ
प्रकाशित: (2017)

Du lịch Việt Nam : Đồng bằng sông Hồng và duyên hải Đông Bắc
प्रकाशित: (2017)

Du lịch Việt Nam : Trung du và miền núi phía Bắc
प्रकाशित: (2017)

Du lịch ba miền
द्वारा: Bửu Ngôn
प्रकाशित: (2001)

Lịch sử văn minh Ấn Độ
द्वारा: Durant, Will
प्रकाशित: (2003)

Vietnam notebook
द्वारा: Hiebert, Murray
प्रकाशित: (1994)

Quản lý hoạt động văn hóa cơ sở ở Việt Nam trong bối cảnh toàn cầu hóa
द्वारा: Phạm Thanh Tâm
प्रकाशित: (2017)

Văn hóa lễ hội
प्रकाशित: (2016)

Văn hóa tộc người Khơ-mú : Sách tham khảo
द्वारा: Chu Thái Sơn
प्रकाशित: (2016)

Văn hóa tộc người Co : Sách tham khảo
द्वारा: Chu Thái Sơn
प्रकाशित: (2016)

Văn hóa tộc người Thái : Sách chuyên khảo
द्वारा: Chu Thái Sơn
प्रकाशित: (2016)

Văn hóa tộc người Nùng : Sách chuyên khảo
द्वारा: Chu Thái Sơn
प्रकाशित: (2016)

Văn hóa tộc người Hmông
द्वारा: Chu Thái Sơn
प्रकाशित: (2016)

Góp phần tìm hiểu một số phong tục tập quán các dân tộc thiểu số ở Việt Nam : Sách tham khảo
द्वारा: Đào Sơn Nam
प्रकाशित: (2016)

Tìm trong di sản văn hóa phương Nam
द्वारा: Nguyễn Đông Triều
प्रकाशित: (2016)

Giáo trình marketing du lịch
द्वारा: Hoàng Văn Thành
प्रकाशित: (2014)

Cẩm nang du lịch Thái Lan
प्रकाशित: (2018)

Cẩm nang du lịch Trung Quốc
प्रकाशित: (2018)

Cẩm nang du lịch Nhật Bản
प्रकाशित: (2018)