Unselling the new customer experience
UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decis...
Gardado en:
| Autor Principal: | Stratten, Scott |
|---|---|
| Outros autores: | Scott Stratten; Alison Kramer |
| Idioma: | Undetermined English |
| Publicado: |
Hoboken
Wiley
2014
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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