The Paradox of Points: Theoretical Foundation and Empirical Evidence of Medium Magnitude Effects in Loyalty Programs
In his research, Sören Köcher provides valuable insights on the paradoxical effects of the magnitude of a loyalty program medium—i.e. the sheer number of points, miles, or stamps credited for every purchase and required for reward redemption—on the central consumer decisions in loyalty program membe...
Gardado en:
Autor Principal: | Köcher, Sören |
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Formato: | Libro |
Idioma: | English |
Publicado: |
Springer
2015
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Những chủ đề: | |
Acceso en liña: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59470 |
Các nhãn: |
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Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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