Marketing for hospitality and tourism /

This book provides a rich depth of practical examples and applications, showing the major decisions that hospitality and travel managers face in their efforts to balance the organization's objectives and resources against varying customer needs and opportunities in the global marketplace.

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Détails bibliographiques
Auteur principal: Kotler, Philip, 1931-
Autres auteurs: Bowen, John., Makens, James.
Format: Livre
Langue:English
Publié: Upper Saddle River, NJ : Prentice Hall, 1999.
Édition:2nd ed.
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