Customer service : a practical approach /
What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Fformat: | Llyfr |
| Iaith: | English |
| Cyhoeddwyd: |
Upper Saddle River, N.J. :
Prentice Hall,
2000.
|
| Rhifyn: | 2nd ed. |
| Pynciau: | |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
|---|
| Crynodeb: | What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers... |
|---|---|
| Disgrifiad Corfforoll: | xii, 148 p. : ill. ; 25.5cm. |
| ISBN: | 0130826650 |