Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

Đã lưu trong:
Sonraí Bibleagrafaíochta
Príomhúdar: Harris, Elaine K.
Formáid: Leabhar
Teanga:English
Foilsithe: Upper Saddle River, N.J. : Prentice Hall, 2000.
Eagrán:2nd ed.
Ábhair:
Clibeanna: Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng
Cur Síos
Achoimre:What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...
Cur Síos Fisiciúil:xii, 148 p. : ill. ; 25.5cm.
ISBN:0130826650