Interacting with clients and customers : a foot in the door /

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Interacting with clients and customers : a foot in the door /

Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy.

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Dades bibliogràfiques
Autor principal:	Hardman, Lee Sharon, 1954-
Altres autors:	Albrecht, Jillian.
Format:	Llibre
Idioma:	English
Publicat:	Melbourne : Addison Wesley Longman Australia, 1997.
Matèries:	Business. Customer. Business communication. Customer relations.
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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