Perfect phrases for customer service :

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Perfect phrases for customer service : Hundreds of tools, techniques, and scripts for handling any situation

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees a...

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Bibliographic Details
Main Author:	Bacal, Robert
Format:	Book
Language:	Undetermined
Published:	New York McGraw-Hill 2005
Subjects:	Customer services,Customer services Dịch vụ khách hàng,Dịch vụ khách hàng
Tags:	Add Tag No Tags, Be the first to tag this record!

Institutions:	Trung tâm Học liệu Trường Đại học Cần Thơ

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