Customer-focused quality :

Mã QR

Customer-focused quality : What to do on Monday morning

Đã lưu trong:

Bibliografiske detaljer
Hovedforfatter:	Hinton, Tom
Format:	Bog
Sprog:	Undetermined
Udgivet:	Englewood, Cliffs Prentice-Hall 1994
Fag:	Customer satisfaction,Customer service,Total quality management Quality control
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Customer service
af: Lucas, Robert W.
Udgivet: (2005)

Customer service secrets
af: Economy, Peter
Udgivet: (2004)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
af: Viện Quản trị kinh doanh
Udgivet: (2001)

Creating value for customers :
af: Band, William A.
Udgivet: (1991)

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
af: Huynh, Ba Thuy Dieu
Udgivet: (2025)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
af: Ha, Thi Tam Trang
Udgivet: (2022)

Impact of Total Quality Management Approaches in Retaining and Increasing Customer Satisfaction
af: Cavaliere, L. P. L., et al.
Udgivet: (2022)

Roles of customer experience toward customer satisfaction in the beauty industry
af: Le, Thi Hai Van
Udgivet: (2023)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
af: Nguyen, Thi Bao Tram, et al.
Udgivet: (2021)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
af: Gazzoli, Gabriel.

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
af: Clemes, Michael D.

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
af: Tran, Thien Vu, et al.
Udgivet: (2025)

Customer responsive management : the flexible advantage /
af: Davis, Frank W. 1939-
Udgivet: (1996)

Customer service :
af: Timm, Paul R.
Udgivet: (2005)

Implementing quality:
af: Basu, Ron
Udgivet: (2004)

Customer satisfaction measurement and management : using the voice of the customer /
af: Naumann, Earl, 1946-
Udgivet: (1995)

Total quality management : the route to improving performance /
af: Oakland, John S.
Udgivet: (1995)

Principles of management for quality projects /
af: Carruthers, Michael C.
Udgivet: (1999)

Your customer rules!
af: Price, Bill
Udgivet: (2015)

How to make money with ISO 9000: A guide to profitable quality management
af: James Highlands
Udgivet: (1999)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
af: Price, Bill, 1950-
Udgivet: (2015)

The world of superservice : creating profit through a passion for customer service /
af: Irons, Ken.
Udgivet: (1997)

Total quality managemen : text with cases /
af: Oakland, John S.
Udgivet: (1996)

Thinking about quality :
af: Dobyns, Lloyd
Udgivet: (1994)

Revolutionize your customer experience
af: Shaw, Colin
Udgivet: (2005)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
af: Lê, Minh Tâm
Udgivet: (2004)

Influence of Service Quality and Perceived Value on Customer Engagement Towards ZaloPay
af: Nguyen, Le Ngoc Tram, et al.
Udgivet: (2023)

An Evaluation of Individual Customer Satisfaction with the VietinBank iPay Online Transaction Application in Buon Ma Thuot City, Dak Lak Province
af: Nguyen, Trinh Thanh Nguyen, et al.
Udgivet: (2026)

Relationship marketing : bringing quality, customer service, and marketing together /
af: Christopher, Martin.
Udgivet: (1991)

The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions
af: Kenyon, George N, et al.
Udgivet: (2015)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
af: Nguyen, Le Ngoc Tram, et al.
Udgivet: (2022)

Customer-driven project management: Building quality into project processes
af: Bruce T. Barkley
Udgivet: (2001)

Global quality :
af: Macdonald, John
Udgivet: (1993)

Quality is personal :
af: Roberts, Harry V.
Udgivet: (1993)

Quality or else :
af: Dobyns, Lloyd
Udgivet: (1991)

Total quality
af: James R Evans
Udgivet: (2005)

Bảy công cụ quản lý chất lượng
af: Đặng, Đình Cung
Udgivet: (2002)

印刷業のTQC基本知識
af: 岩野行雄（いわの　ゆきお）
Udgivet: (1983)

Giáo trình quản lý chất lượng trong các tổ chức
af: Nguyễn, Đình Phan
Udgivet: (2005)