Service management: Operations, strategy, and information technology

Codi QR

Service management: Operations, strategy, and information technology

Guardat en:

Dades bibliogràfiques
Autor principal:	James A. Fitzsimmons
Format:	Llibre
Idioma:	Undetermined
Publicat:	Boston, MA McGraw-Hill 2001
Matèries:	service industries management
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Ítems similars

Service Management: Operations, Strategy, Information Technology /
per: Fitzsimmons James A
Publicat: (2010)

Service Management: Operations, strategy, information technology
per: Fitzsimmons, James A
Publicat: (2011)

Service management :
per: Fitzsimmons, James A.
Publicat: (2008)

Service management :
per: Fitzsimmons, James A.
Publicat: (2008)

Integrating service strategy in the manufacturing company /
per: Mathe, Hervé.
Publicat: (1993)

Contemporary services marketing management : a reader /
Publicat: (1997)

Services marketing management a strategic perspective
per: Kasper, Hans.
Publicat: (2006)

Services marketing management : an international perspective /
per: Kasper, Hans.
Publicat: (1999)

Interactive services marketing /
per: Fisk, Raymond P.
Publicat: (2000)

Interactive services marketing /
per: Fisk, Raymond P.
Publicat: (2008)

Service management and marketing
per: Grönroos, Christian
Publicat: (2015)

Service innovation /
Publicat: (2016)

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
per: Stanley, E. Fawcett, et al.
Publicat: (2024)

Information management in health services /
Publicat: (1994)

Cost management for profitable food and beverage operations /
per: Morrison, P. A. 1947-
Publicat: (1998)

Operations management production of goods and services
per: McClain, John O.
Publicat: (1985)

Services marketing /
per: Zeithaml, Valarie A.
Publicat: (1996)

Management of human service programs
per: Lewis, Judith A.
Publicat: (2007)

Management of human service programs /
per: Lewis, Judith A
Publicat: (2001)

Information technology and library services
per: Sharma, S. K.
Publicat: (2007)

Uncommon service : how to win by putting customers at the core of your business /
per: Frei, Frances.
Publicat: (2012)

Services marketing /
per: Kurtz, David L., 1941-
Publicat: (1998)

Service Management and Marketing Principles
per: Jay, Kandampully, et al.
Publicat: (2025)

Smart Service Systems, Operations Management, and Analytics
per: Yang, Hui, et al.
Publicat: (2020)

Services marketing
per: Zeithaml, Valarie A.
Publicat: (2006)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
per: Chang, C. M. (Ching Ming), 1935-
Publicat: (2014)

Service America in the new economy /
per: Albrecht, Karl, 1941-
Publicat: (2002)

Building quality service : with competency-based human resource management /
per: Van der Wagen, Lynn.
Publicat: (1994)

Management of human service programs /
Publicat: (2001)

Bank management & financial services
per: Rose, Peter S.
Publicat: (2008)

Managing outsourcing in library and information services
per: Pantry, Sheila
Publicat: (2004)

Reference and information services :
Publicat: (2001)

Production and operations management :
per: Dilworth, James B.
Publicat: (1993)

Management of library information services
Publicat: (2001)

Services marketing : integrating customer focus across the firm /
per: Zeithaml, Valarie A.
Publicat: (2000)

Services Marketing: People, Technology, Strategy (Ninth Edition)
per: Jochen, Wirtz, et al.
Publicat: (2023)

The new service society
per: Lewis, Russell
Publicat: (1973)

Financial services and financial institutions :
per: Dietrich, J. Kimball
Publicat: (1996)

Reference and information services :
Publicat: (2001)

Financial services regulation in the Middle East
per: Ross, Timothy
Publicat: (2008)