Service management: Operations, strategy, and information technology

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Service management: Operations, strategy, and information technology

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Sonraí Bibleagrafaíochta
Príomhúdar:	James A. Fitzsimmons
Formáid:	Leabhar
Teanga:	Undetermined
Foilsithe:	Boston, MA McGraw-Hill 2001
Ábhair:	service industries management
Clibeanna:	Cuir Clib Leis Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Míreanna Comhchosúla

Service Management: Operations, Strategy, Information Technology /
le: Fitzsimmons James A
Foilsithe: (2010)

Service Management: Operations, strategy, information technology
le: Fitzsimmons, James A
Foilsithe: (2011)

Service management :
le: Fitzsimmons, James A.
Foilsithe: (2008)

Service management :
le: Fitzsimmons, James A.
Foilsithe: (2008)

Integrating service strategy in the manufacturing company /
le: Mathe, Hervé.
Foilsithe: (1993)

Contemporary services marketing management : a reader /
Foilsithe: (1997)

Services marketing management a strategic perspective
le: Kasper, Hans.
Foilsithe: (2006)

Services marketing management : an international perspective /
le: Kasper, Hans.
Foilsithe: (1999)

Interactive services marketing /
le: Fisk, Raymond P.
Foilsithe: (2000)

Interactive services marketing /
le: Fisk, Raymond P.
Foilsithe: (2008)

Service management and marketing
le: Grönroos, Christian
Foilsithe: (2015)

Service innovation /
Foilsithe: (2016)

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
le: Stanley, E. Fawcett, et al.
Foilsithe: (2024)

Information management in health services /
Foilsithe: (1994)

Cost management for profitable food and beverage operations /
le: Morrison, P. A. 1947-
Foilsithe: (1998)

Operations management production of goods and services
le: McClain, John O.
Foilsithe: (1985)

Services marketing /
le: Zeithaml, Valarie A.
Foilsithe: (1996)

Management of human service programs
le: Lewis, Judith A.
Foilsithe: (2007)

Management of human service programs /
le: Lewis, Judith A
Foilsithe: (2001)

Information technology and library services
le: Sharma, S. K.
Foilsithe: (2007)

Uncommon service : how to win by putting customers at the core of your business /
le: Frei, Frances.
Foilsithe: (2012)

Services marketing /
le: Kurtz, David L., 1941-
Foilsithe: (1998)

Service Management and Marketing Principles
le: Jay, Kandampully, et al.
Foilsithe: (2025)

Smart Service Systems, Operations Management, and Analytics
le: Yang, Hui, et al.
Foilsithe: (2020)

Services marketing
le: Zeithaml, Valarie A.
Foilsithe: (2006)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
le: Chang, C. M. (Ching Ming), 1935-
Foilsithe: (2014)

Service America in the new economy /
le: Albrecht, Karl, 1941-
Foilsithe: (2002)

Management of human service programs /
Foilsithe: (2001)

Building quality service : with competency-based human resource management /
le: Van der Wagen, Lynn.
Foilsithe: (1994)

Bank management & financial services
le: Rose, Peter S.
Foilsithe: (2008)

Managing outsourcing in library and information services
le: Pantry, Sheila
Foilsithe: (2004)

Reference and information services :
Foilsithe: (2001)

Production and operations management :
le: Dilworth, James B.
Foilsithe: (1993)

Management of library information services
Foilsithe: (2001)

Services marketing : integrating customer focus across the firm /
le: Zeithaml, Valarie A.
Foilsithe: (2000)

Services Marketing: People, Technology, Strategy (Ninth Edition)
le: Jochen, Wirtz, et al.
Foilsithe: (2023)

The new service society
le: Lewis, Russell
Foilsithe: (1973)

Reference and information services :
Foilsithe: (2001)

Reference and information services :
Foilsithe: (1991)

Financial services and financial institutions :
le: Dietrich, J. Kimball
Foilsithe: (1996)