Service management: Operations, strategy, and information technology

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Service management: Operations, strategy, and information technology

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Xehetasun bibliografikoak
Egile nagusia:	James A. Fitzsimmons
Formatua:	Liburua
Hizkuntza:	Undetermined
Argitaratua:	Boston, MA McGraw-Hill 2001
Gaiak:	service industries management
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Antzeko izenburuak

Service Management: Operations, Strategy, Information Technology /
nork: Fitzsimmons James A
Argitaratua: (2010)

Service Management: Operations, strategy, information technology
nork: Fitzsimmons, James A
Argitaratua: (2011)

Service management :
nork: Fitzsimmons, James A.
Argitaratua: (2008)

Service management :
nork: Fitzsimmons, James A.
Argitaratua: (2008)

Integrating service strategy in the manufacturing company /
nork: Mathe, Hervé.
Argitaratua: (1993)

Contemporary services marketing management : a reader /
Argitaratua: (1997)

Services marketing management a strategic perspective
nork: Kasper, Hans.
Argitaratua: (2006)

Services marketing management : an international perspective /
nork: Kasper, Hans.
Argitaratua: (1999)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2000)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2008)

Service management and marketing
nork: Grönroos, Christian
Argitaratua: (2015)

Service innovation /
Argitaratua: (2016)

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
nork: Stanley, E. Fawcett, et al.
Argitaratua: (2024)

Information management in health services /
Argitaratua: (1994)

Cost management for profitable food and beverage operations /
nork: Morrison, P. A. 1947-
Argitaratua: (1998)

Operations management production of goods and services
nork: McClain, John O.
Argitaratua: (1985)

Services marketing /
nork: Zeithaml, Valarie A.
Argitaratua: (1996)

Management of human service programs
nork: Lewis, Judith A.
Argitaratua: (2007)

Management of human service programs /
nork: Lewis, Judith A
Argitaratua: (2001)

Information technology and library services
nork: Sharma, S. K.
Argitaratua: (2007)

Uncommon service : how to win by putting customers at the core of your business /
nork: Frei, Frances.
Argitaratua: (2012)

Services marketing /
nork: Kurtz, David L., 1941-
Argitaratua: (1998)

Service Management and Marketing Principles
nork: Jay, Kandampully, et al.
Argitaratua: (2025)

Smart Service Systems, Operations Management, and Analytics
nork: Yang, Hui, et al.
Argitaratua: (2020)

Services marketing
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
nork: Chang, C. M. (Ching Ming), 1935-
Argitaratua: (2014)

Service America in the new economy /
nork: Albrecht, Karl, 1941-
Argitaratua: (2002)

Management of human service programs /
Argitaratua: (2001)

Building quality service : with competency-based human resource management /
nork: Van der Wagen, Lynn.
Argitaratua: (1994)

Bank management & financial services
nork: Rose, Peter S.
Argitaratua: (2008)

Managing outsourcing in library and information services
nork: Pantry, Sheila
Argitaratua: (2004)

Reference and information services :
Argitaratua: (2001)

Production and operations management :
nork: Dilworth, James B.
Argitaratua: (1993)

Management of library information services
Argitaratua: (2001)

Services marketing : integrating customer focus across the firm /
nork: Zeithaml, Valarie A.
Argitaratua: (2000)

Services Marketing: People, Technology, Strategy (Ninth Edition)
nork: Jochen, Wirtz, et al.
Argitaratua: (2023)

The new service society
nork: Lewis, Russell
Argitaratua: (1973)

Financial services and financial institutions :
nork: Dietrich, J. Kimball
Argitaratua: (1996)

Reference and information services :
Argitaratua: (2001)

Reference and information services :
Argitaratua: (1991)