Service management: Operations, strategy, and information technology

Mã QR

Service management: Operations, strategy, and information technology

Đã lưu trong:

Bibliografiske detaljer
Hovedforfatter:	James A. Fitzsimmons
Format:	Bog
Sprog:	Undetermined
Udgivet:	Boston, MA McGraw-Hill 2001
Fag:	service industries management
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Service Management: Operations, Strategy, Information Technology /
af: Fitzsimmons James A
Udgivet: (2010)

Service Management: Operations, strategy, information technology
af: Fitzsimmons, James A
Udgivet: (2011)

Service management :
af: Fitzsimmons, James A.
Udgivet: (2008)

Service management :
af: Fitzsimmons, James A.
Udgivet: (2008)

Integrating service strategy in the manufacturing company /
af: Mathe, Hervé.
Udgivet: (1993)

Contemporary services marketing management : a reader /
Udgivet: (1997)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

Services marketing management : an international perspective /
af: Kasper, Hans.
Udgivet: (1999)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2000)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2008)

Service management and marketing
af: Grönroos, Christian
Udgivet: (2015)

Service innovation /
Udgivet: (2016)

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
af: Stanley, E. Fawcett, et al.
Udgivet: (2024)

Information management in health services /
Udgivet: (1994)

Cost management for profitable food and beverage operations /
af: Morrison, P. A. 1947-
Udgivet: (1998)

Operations management production of goods and services
af: McClain, John O.
Udgivet: (1985)

Services marketing /
af: Zeithaml, Valarie A.
Udgivet: (1996)

Management of human service programs
af: Lewis, Judith A.
Udgivet: (2007)

Management of human service programs /
af: Lewis, Judith A
Udgivet: (2001)

Information technology and library services
af: Sharma, S. K.
Udgivet: (2007)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Services marketing /
af: Kurtz, David L., 1941-
Udgivet: (1998)

Service Management and Marketing Principles
af: Jay, Kandampully, et al.
Udgivet: (2025)

Smart Service Systems, Operations Management, and Analytics
af: Yang, Hui, et al.
Udgivet: (2020)

Services marketing
af: Zeithaml, Valarie A.
Udgivet: (2006)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
af: Chang, C. M. (Ching Ming), 1935-
Udgivet: (2014)

Service America in the new economy /
af: Albrecht, Karl, 1941-
Udgivet: (2002)

Management of human service programs /
Udgivet: (2001)

Building quality service : with competency-based human resource management /
af: Van der Wagen, Lynn.
Udgivet: (1994)

Bank management & financial services
af: Rose, Peter S.
Udgivet: (2008)

Managing outsourcing in library and information services
af: Pantry, Sheila
Udgivet: (2004)

Reference and information services :
Udgivet: (2001)

Production and operations management :
af: Dilworth, James B.
Udgivet: (1993)

Management of library information services
Udgivet: (2001)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2000)

Services Marketing: People, Technology, Strategy (Ninth Edition)
af: Jochen, Wirtz, et al.
Udgivet: (2023)

The new service society
af: Lewis, Russell
Udgivet: (1973)

Reference and information services :
Udgivet: (2001)

Reference and information services :
Udgivet: (1991)

Financial services and financial institutions :
af: Dietrich, J. Kimball
Udgivet: (1996)