Dịch vụ khách hàng 5 sao = Five star service : Điều gì khiến khách hàng không thể rời bỏ bạn

Hướng dẫn cải thiện trải nghiệm khách hàng bằng cách mang đến dịch vụ với chất lượng xuất sắc (dịch vụ khách hàng 5 sao), cụ thể qua 7 nội dung: yếu tố tâm lý học của dịch vụ, kỹ nghệ cảm xúc, những sự tương tác truyền cảm hứng, kiê...

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Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Heppell, Michael
Άλλοι συγγραφείς:	Nguyễn Khánh Huyền (Dịch)
Μορφή:	Βιβλίο
Γλώσσα:	Vietnamese
Έκδοση:	H. Lao động ; Công ty Sách Alpha 2023
Έκδοση:	Tái bản lần thứ 4
Θέματα:	Quản trị kinh doanh
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Thư viện Trường Đại học Nam Cần Thơ


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100	1		\|a Heppell, Michael
245	1	0	\|a Dịch vụ khách hàng 5 sao = \|b Five star service : Điều gì khiến khách hàng không thể rời bỏ bạn \|c Michael Heppell ; Nguyễn Khánh Huyền (Dịch)
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260			\|a H. \|b Lao động ; Công ty Sách Alpha \|c 2023
300			\|a 326 tr. \|b Minh họa \|c 21cm
520	3		\|a Hướng dẫn cải thiện trải nghiệm khách hàng bằng cách mang đến dịch vụ với chất lượng xuất sắc (dịch vụ khách hàng 5 sao), cụ thể qua 7 nội dung: yếu tố tâm lý học của dịch vụ, kỹ nghệ cảm xúc, những sự tương tác truyền cảm hứng, kiến thức cơ bản của bán hàng qua điện thoại, định vị sự tiêu cực, những bài học lãnh đạo, kế hoạch kinh doanh chi tiết
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980			\|a Thư viện Trường Đại học Nam Cần Thơ

Dịch vụ khách hàng 5 sao = Five star service : Điều gì khiến khách hàng không thể rời bỏ bạn

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