Voice of the customer : Capture and analysis

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Voice of the customer : Capture and analysis

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Bibliographic Details
Main Author:	Yang, Kai
Format:	Sách
Language:	Undetermined
Published:	McGraw-Hill 2008
Subjects:	Quản lý;
Tags:	Add Tag No Tags, Be the first to tag this record!

Institutions:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

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