Interacting with clients and customers : a foot in the door /

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Interacting with clients and customers : a foot in the door /

Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy.

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Dettagli Bibliografici
Autore principale:	Hardman, Lee Sharon, 1954-
Altri autori:	Albrecht, Jillian.
Natura:	Libro
Lingua:	English
Pubblicazione:	Melbourne : Addison Wesley Longman Australia, 1997.
Soggetti:	Business. Customer. Business communication. Customer relations.
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne! !

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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