Creating value for customers :

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Creating value for customers : Designing and implementing a total corporate strategy

Đã lưu trong:

Sonraí Bibleagrafaíochta
Príomhúdar:	Band, William A.
Formáid:	Leabhar
Teanga:	Undetermined
Foilsithe:	New York John Wiley and Sons 1991
Ábhair:	Customer service,Customer satisfaction,Quality assurance
Clibeanna:	Cuir Clib Leis Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Míreanna Comhchosúla

Customer-focused quality :
le: Hinton, Tom
Foilsithe: (1994)

Customer service :
le: Timm, Paul R.
Foilsithe: (2005)

Roles of customer experience toward customer satisfaction in the beauty industry
le: Le, Thi Hai Van
Foilsithe: (2023)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
le: Nguyen, Le Ngoc Tram, et al.
Foilsithe: (2022)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
le: Nguyen, Thi Bao Tram, et al.
Foilsithe: (2021)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
le: Clemes, Michael D.

Your customer rules!
le: Price, Bill
Foilsithe: (2015)

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
le: Huynh, Ba Thuy Dieu
Foilsithe: (2025)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
le: Price, Bill, 1950-
Foilsithe: (2015)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
le: Ha, Thi Tam Trang
Foilsithe: (2022)

Customer service
le: Lucas, Robert W.
Foilsithe: (2005)

Customer service secrets
le: Economy, Peter
Foilsithe: (2004)

Customer responsive management : the flexible advantage /
le: Davis, Frank W. 1939-
Foilsithe: (1996)

Revolutionize your customer experience
le: Shaw, Colin
Foilsithe: (2005)

Customer satisfaction measurement and management : using the voice of the customer /
le: Naumann, Earl, 1946-
Foilsithe: (1995)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
le: Business School of the National Economics Univ. of Hanoi
Foilsithe: (2001)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
le: Tran, Thien Vu, et al.
Foilsithe: (2025)

Literature review of service quality and student satisfaction from the perspective of quality assurance in higher education = Tổng quan tài liệu về chất lượng dịch vụ và sự hài lòng của sinh viên từ quan điểm đảm bảo chất lượng giáo dục đại học /
le: Pham Thi Lan Phuong.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
le: Gazzoli, Gabriel.

Research on customer experience and customer loyalty in E-retailing
le: Ngo, Thi Khue Thu, et al.
Foilsithe: (2024)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
le: Price, Bill
Foilsithe: (2015)

The service profit chain :
le: Heskett, James L.
Foilsithe: (1997)

Influence of Service Quality and Perceived Value on Customer Engagement Towards ZaloPay
le: Nguyen, Le Ngoc Tram, et al.
Foilsithe: (2023)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
le: Viện Quản trị kinh doanh
Foilsithe: (2001)

Solutions to Enhance Customer Satisfaction with Room Sales Services at Vietrend Travel Company
le: Nguyen, Huynh Van Anh
Foilsithe: (2025)

Investigating the Role of Brand Image and Customer Experience in the F&B Industry in Danang
le: Nguyen, Le Ngoc Tram, et al.
Foilsithe: (2024)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
le: Kim, Wansoo.

Survey of factors afecting customer satisfaction on etsy website for us market
le: Tran, Thi Nhu Phuong
Foilsithe: (2022)

Total customer service :
le: Davidow, William H.
Foilsithe: (1989)

Solutions to Enhance Customer Satisfaction with Tour Sales Service at S - Tours Travel Company
le: Vo, Thuy Hien
Foilsithe: (2025)

Research on the customer satisfaction using mobile banking service of HDbank, a survey at HDbank Tam Ky- Quang Nam branch
le: Nguyen, Tan Huy
Foilsithe: (2022)

Communicating with customers /
le: Eunson, Baden.
Foilsithe: (1995)

Customer service : a practical approach /
le: Harris, Elaine K.
Foilsithe: (2000)

Customer Satisfaction On The Online Service At Tong Luc Technology And Communication Company
le: Tran, Thi Hanh Trinh
Foilsithe: (2022)

The world of superservice : creating profit through a passion for customer service /
le: Irons, Ken.
Foilsithe: (1997)

Customer service : building successful skills for the twenty-first century /
le: Lucas, Robert W.
Foilsithe: (2005)

Customer experience for dummies
le: Barnes, Roy A.
Foilsithe: (2015)

Evaluating The Levels Of Customer Satisfaction With The Real Estate Broker Consulting Service In Da Nang
le: Tran, Tram Anh
Foilsithe: (2022)

The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /
le: Heesup Han, Kisang Ryu. #1

Marketing management for small and medium enterprises: About customers: Gathering information
le: Business School of the National Economics Univ. of Hanoi
Foilsithe: (2001)