Employee management and customer service in the retail industry

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Employee management and customer service in the retail industry

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Xehetasun bibliografikoak
Egile nagusia:	Heil, Gary
Formatua:	Sách
Hizkuntza:	Undetermined
Argitaratua:	Wiley 2006
Gaiak:	Quản lý nhân sự;
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Antzeko izenburuak

Employee management and customer service in the retail industry
nork: Heil, Gary
Argitaratua: (2006)

Managing Employee Turnover
nork: Allen, David G
Argitaratua: (2012)

A Study of Employee''s Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group : Graduation thesis - Department of business administration
nork: Nguyen, Ngoc Nam
Argitaratua: (2017)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
nork: Tran, Thien Vu, et al.
Argitaratua: (2025)

Retailing management
nork: Levy, Michael
Argitaratua: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
nork: Kim, Wansoo.

Service management : the new paradigm in retailing
nork: Kandampully, Jay, et al.
Argitaratua: (2015)

Retailing management
nork: Levy, Michael
Argitaratua: (2004)

The customers’ perception of privacy in the retail industry when adopting digital transformation
nork: Huynh, Phuong Nguyen Hong, et al.
Argitaratua: (2025)

Hospitality employee management and supervision :
nork: Sommerville, Kerry L.
Argitaratua: (2008)

Research on customer experience and customer loyalty in E-retailing
nork: Ngo, Thi Khue Thu, et al.
Argitaratua: (2024)

Recruiting, retaining, and promoting culturally different employees
nork: Laroche, Lionel
Argitaratua: (2007)

Employees first, customers second
nork: Nayar, Vineet

Customer service :
nork: Lucas, Robert W.
Argitaratua: (2005)

Customer service :
nork: Lucas, Robert W.
Argitaratua: (2005)

Dismissing an employee : expert solutions to everyday challenges
Argitaratua: (2007)

Positive Management: Increasing Employee Productivity
nork: Walters, Jack H
Argitaratua: (2010)

Managing employee relations in the hotel and catering industry /
nork: Lucas, Rosemary E.
Argitaratua: (1995)

Hiring success : the art and science of staffing assessment and employee selection
nork: Hunt, Steven T
Argitaratua: (2007)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
nork: Minh-Duc, Le, et al.
Argitaratua: (2023)

CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM
nork: Vũ, Minh Tú
Argitaratua: (2023)

Developing Employee Talent to Perform
nork: Kim, Warren
Argitaratua: (2009)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
nork: Kim, Hyun Jeong.

Dazzling your customers through service
nork: Byham, William C
Argitaratua: (1997)

Japanese retail industry after the bubble economy : Development of the 100-yen shops
nork: Rahman, Md. Arifur
Argitaratua: (2022)

Winning at retail
nork: Ander, Willard N
Argitaratua: (2013)

A Study of Employee's Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group :Graduation thesis - Department of business administration
nork: Nguyen, Ngoc Nam
Argitaratua: (2017)

Developing Skilled Labour: An Analysis of The Major Factors Which Enable and Hinder Employee Training in Contruction Companies in VietNam : Doctor Thesis - Major: Business Administration
nork: Huỳnh, Quang Minh
Argitaratua: (2016)

Retailing management :
nork: Pradhan, Swapna
Argitaratua: (2004)

Retail management :
nork: Berman, Barry
Argitaratua: (2018)

Retail management :
nork: Berman, Barry
Argitaratua: (2004)

Managing Retailing
nork: Sinha, Piyush Kumar
Argitaratua: (2007)

Retail management
nork: Berman, Barry

Retailing management
nork: Levy, Michael
Argitaratua: (2019)

Retailing management /
nork: Davidson, William R.
Argitaratua: (1988)

Human resource management
nork: Dessler, Gary
Argitaratua: (2017)

Expanding Customer Service as a Profit Center
nork: Reider, Rob
Argitaratua: (2012)

(Great) employees only : How gifted bosses hire and de-hire their way to success
nork: Dauten, Dale A
Argitaratua: (2006)

A study on Searching for Factors Influencing on Employee Motivation : Graduation thesis - Department of business administration
nork: Phan, Tan Truong
Argitaratua: (2017)

The Impact of Leadership Styles on Job Satisfaction and Loyalty of Employees : Graduation thesis - Department of business administration
nork: Lam, Thanh Tan
Argitaratua: (2017)