Employee management and customer service in the retail industry

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Employee management and customer service in the retail industry

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Bibliografiske detaljer
Hovedforfatter:	Heil, Gary
Format:	Sách
Sprog:	Undetermined
Udgivet:	Wiley 2006
Fag:	Quản lý nhân sự;
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Lignende værker

Employee management and customer service in the retail industry
af: Heil, Gary
Udgivet: (2006)

Managing Employee Turnover
af: Allen, David G
Udgivet: (2012)

A Study of Employee''s Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group : Graduation thesis - Department of business administration
af: Nguyen, Ngoc Nam
Udgivet: (2017)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
af: Tran, Thien Vu, et al.
Udgivet: (2025)

Retailing management
af: Levy, Michael
Udgivet: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
af: Kim, Wansoo.

Service management : the new paradigm in retailing
af: Kandampully, Jay, et al.
Udgivet: (2015)

Retailing management
af: Levy, Michael
Udgivet: (2004)

The customers’ perception of privacy in the retail industry when adopting digital transformation
af: Huynh, Phuong Nguyen Hong, et al.
Udgivet: (2025)

Hospitality employee management and supervision :
af: Sommerville, Kerry L.
Udgivet: (2008)

Research on customer experience and customer loyalty in E-retailing
af: Ngo, Thi Khue Thu, et al.
Udgivet: (2024)

Recruiting, retaining, and promoting culturally different employees
af: Laroche, Lionel
Udgivet: (2007)

Employees first, customers second
af: Nayar, Vineet

Customer service :
af: Lucas, Robert W.
Udgivet: (2005)

Customer service :
af: Lucas, Robert W.
Udgivet: (2005)

Dismissing an employee : expert solutions to everyday challenges
Udgivet: (2007)

Positive Management: Increasing Employee Productivity
af: Walters, Jack H
Udgivet: (2010)

Managing employee relations in the hotel and catering industry /
af: Lucas, Rosemary E.
Udgivet: (1995)

Hiring success : the art and science of staffing assessment and employee selection
af: Hunt, Steven T
Udgivet: (2007)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
af: Minh-Duc, Le, et al.
Udgivet: (2023)

CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM
af: Vũ, Minh Tú
Udgivet: (2023)

Developing Employee Talent to Perform
af: Kim, Warren
Udgivet: (2009)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
af: Kim, Hyun Jeong.

Dazzling your customers through service
af: Byham, William C
Udgivet: (1997)

Japanese retail industry after the bubble economy : Development of the 100-yen shops
af: Rahman, Md. Arifur
Udgivet: (2022)

Winning at retail
af: Ander, Willard N
Udgivet: (2013)

A Study of Employee's Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group :Graduation thesis - Department of business administration
af: Nguyen, Ngoc Nam
Udgivet: (2017)

Developing Skilled Labour: An Analysis of The Major Factors Which Enable and Hinder Employee Training in Contruction Companies in VietNam : Doctor Thesis - Major: Business Administration
af: Huỳnh, Quang Minh
Udgivet: (2016)

Retailing management :
af: Pradhan, Swapna
Udgivet: (2004)

Retail management :
af: Berman, Barry
Udgivet: (2018)

Retail management :
af: Berman, Barry
Udgivet: (2004)

Managing Retailing
af: Sinha, Piyush Kumar
Udgivet: (2007)

Retail management
af: Berman, Barry

Retailing management
af: Levy, Michael
Udgivet: (2019)

Retailing management /
af: Davidson, William R.
Udgivet: (1988)

Human resource management
af: Dessler, Gary
Udgivet: (2017)

Expanding Customer Service as a Profit Center
af: Reider, Rob
Udgivet: (2012)

(Great) employees only : How gifted bosses hire and de-hire their way to success
af: Dauten, Dale A
Udgivet: (2006)

A study on Searching for Factors Influencing on Employee Motivation : Graduation thesis - Department of business administration
af: Phan, Tan Truong
Udgivet: (2017)

The Impact of Leadership Styles on Job Satisfaction and Loyalty of Employees : Graduation thesis - Department of business administration
af: Lam, Thanh Tan
Udgivet: (2017)