Employee management and customer service in the retail industry

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Employee management and customer service in the retail industry

Εμφάνιση άλλων εκδόσεων (1)

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Heil, Gary
Μορφή:	Sách
Γλώσσα:	Undetermined
Έκδοση:	Wiley 2006
Θέματα:	Quản lý nhân sự;
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Παρόμοια τεκμήρια

Employee management and customer service in the retail industry
ανά: Heil, Gary
Έκδοση: (2006)

A Study of Employee''s Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group : Graduation thesis - Department of business administration
ανά: Nguyen, Ngoc Nam
Έκδοση: (2017)

Managing Employee Turnover
ανά: Allen, David G
Έκδοση: (2012)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
ανά: Tran, Thien Vu, κ.ά.
Έκδοση: (2025)

Retailing management
ανά: Levy, Michael
Έκδοση: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
ανά: Kim, Wansoo.

Service management : the new paradigm in retailing
ανά: Kandampully, Jay, κ.ά.
Έκδοση: (2015)

The customers’ perception of privacy in the retail industry when adopting digital transformation
ανά: Huynh, Phuong Nguyen Hong, κ.ά.
Έκδοση: (2025)

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ανά: Levy, Michael
Έκδοση: (2004)

Hospitality employee management and supervision :
ανά: Sommerville, Kerry L.
Έκδοση: (2008)

Research on customer experience and customer loyalty in E-retailing
ανά: Ngo, Thi Khue Thu, κ.ά.
Έκδοση: (2024)

THE FACTORS INFLUENCING CUSTOMER SATISFACTION WITH RETAIL BANKING SERVICES AT COMMERCIAL BANKS IN CAN THO CITY
Έκδοση: (2026)

Recruiting, retaining, and promoting culturally different employees
ανά: Laroche, Lionel
Έκδοση: (2007)

Employees first, customers second
ανά: Nayar, Vineet

Customer service :
ανά: Lucas, Robert W.
Έκδοση: (2005)

Customer service :
ανά: Lucas, Robert W.
Έκδοση: (2005)

Dismissing an employee : expert solutions to everyday challenges
Έκδοση: (2007)

Managing employee relations in the hotel and catering industry /
ανά: Lucas, Rosemary E.
Έκδοση: (1995)

Positive Management: Increasing Employee Productivity
ανά: Walters, Jack H
Έκδοση: (2010)

CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM
ανά: Vũ, Minh Tú
Έκδοση: (2023)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
ανά: Minh-Duc, Le, κ.ά.
Έκδοση: (2023)

Hiring success : the art and science of staffing assessment and employee selection
ανά: Hunt, Steven T
Έκδοση: (2007)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
ανά: Kim, Hyun Jeong.

Developing Employee Talent to Perform
ανά: Kim, Warren
Έκδοση: (2009)

Dazzling your customers through service
ανά: Byham, William C
Έκδοση: (1997)

Japanese retail industry after the bubble economy : Development of the 100-yen shops
ανά: Rahman, Md. Arifur
Έκδοση: (2022)

A Study of Employee's Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group :Graduation thesis - Department of business administration
ανά: Nguyen, Ngoc Nam
Έκδοση: (2017)

Winning at retail
ανά: Ander, Willard N
Έκδοση: (2013)

Retailing management :
ανά: Pradhan, Swapna
Έκδοση: (2004)

Retail management :
ανά: Berman, Barry
Έκδοση: (2018)

Retail management :
ανά: Berman, Barry
Έκδοση: (2004)

Managing Retailing
ανά: Sinha, Piyush Kumar
Έκδοση: (2007)

Retail management
ανά: Berman, Barry

Retailing management
ανά: Levy, Michael
Έκδοση: (2019)

Retailing management /
ανά: Davidson, William R.
Έκδοση: (1988)

Developing Skilled Labour: An Analysis of The Major Factors Which Enable and Hinder Employee Training in Contruction Companies in VietNam : Doctor Thesis - Major: Business Administration
ανά: Huỳnh, Quang Minh
Έκδοση: (2016)

Expanding Customer Service as a Profit Center
ανά: Reider, Rob
Έκδοση: (2012)

Human resource management
ανά: Dessler, Gary
Έκδοση: (2017)

(Great) employees only : How gifted bosses hire and de-hire their way to success
ανά: Dauten, Dale A
Έκδοση: (2006)

Customer service for hospitality and tourism
ανά: Hudson, Louise
Έκδοση: (2013)

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