The effect of servicescape on service quality and customer behavioral intention–An evidence in coffeeshop service in Viet Nam market

Mã QR

The effect of servicescape on service quality and customer behavioral intention–An evidence in coffeeshop service in Viet Nam market

4

Đã lưu trong:

Chi tiết về thư mục
Những tác giả chính:	Nguyễn, Văn Anh, Nguyễn, Thị Phương Thảo
Định dạng:	Research article
Ngôn ngữ:	Vietnamese
Được phát hành:	2022
Truy cập trực tuyến:	http://scholar.dlu.edu.vn/handle/123456789/1473
Các nhãn:	Thêm thẻ Không có thẻ, Là người đầu tiên thẻ bản ghi này!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

Những quyển sách tương tự

The effect of servicescape to service quality and customer behavioral intention – An evidence in Viet Nam market
Bỡi: Nguyễn, Văn Anh, et al.
Được phát hành: (2024)

Servicescape in Delivering Values to Customer to Enhance Service Quality and Behavioural Intention
Bỡi: Nguyễn, Văn Anh, et al.
Được phát hành: (2022)

Servicescape and customer behavioral intentions – A study in the aviation sector
Bỡi: Nguyễn, Văn Anh, et al.
Được phát hành: (2024)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
Bỡi: Clemes, Michael D.

Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : Moderating role of perceived price /
Bỡi: Ryu, Kisang.

Social media marketing and customer purchase intention: Evidence-based bibliometrics and text analysis
Bỡi: Nguyễn, Văn Anh, et al.
Được phát hành: (2024)

Antecedents of intention and usage toward customers’ mobile commerce: Evidence in Vietnam
Bỡi: Sang Lin Han, et al.
Được phát hành: (2022)

The effects of relational benefits on customers' perception of favorable inequity, affective commitment, repurchase intention in full-service restaurants /
Bỡi: Kim, Wansoo.

The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting /
Bỡi: Weber, Karin.

Evaluate the impact of Tourism Services Quality on customer's satisfaction
Bỡi: A. Mohammad Hersh
Được phát hành: (2018)

Evaluate the impact of Tourism Services Quality on customer's satisfaction
Bỡi: A. Mohammad Hersh
Được phát hành: (2018)

Customer service
Bỡi: Lucas, Robert W.
Được phát hành: (2005)

Customer service :
Bỡi: Timm, Paul R.
Được phát hành: (2005)

Customer service
Bỡi: Lucas, Robert W
Được phát hành: (2005)

Customer service :
Bỡi: Lucas, Robert W.
Được phát hành: (2005)

Customer service :
Bỡi: Lucas, Robert W.
Được phát hành: (2005)

Services marketing : Integrating customer focus across the firm
Bỡi: Zeithaml, Valarie A
Được phát hành: (2016)

The Effect of Service Quality Factors on Customer Satisfaction at Starbucks Coffee : Graduation thesis - Department of business administration
Bỡi: Nguyen, Hoang Nhan
Được phát hành: (2017)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
Bỡi: Gazzoli, Gabriel.

Customer service : empowerment and entrapment /
Được phát hành: (2001)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
Bỡi: Kim, Hyun Jeong.

Total customer service :
Bỡi: Davidow, William H.
Được phát hành: (1989)

Incredible customer service :
Bỡi: Freemantle, David
Được phát hành: (1993)

The world of customer service
Bỡi: Gibson-Odgers, Pattie
Được phát hành: (2008)

Customer service excellence :
Bỡi: Weingand, Darlene E.
Được phát hành: (1997)

Customer service in libraries :
Được phát hành: (2013)

Customer service secrets
Bỡi: Economy, Peter
Được phát hành: (2004)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
Bỡi: Noone, Breffni M.

Behavioral intention of young consumers towards the acceptance of social media marketing in Emerging Markets
Bỡi: Nguyễn, Thị Phương Thảo, et al.
Được phát hành: (2022)

Perfect phrases for customer service :
Bỡi: Bacal, Robert
Được phát hành: (2005)

Customer service for hospitality and tourism
Bỡi: Hudson, Louise
Được phát hành: (2013)

Customer service : building successful skills for the twenty-first century /
Bỡi: Lucas, Robert W.
Được phát hành: (2005)

Customer service : Building successful skills for the twenty-first century
Bỡi: Lucas, Robert W.
Được phát hành: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
Bỡi: Kim, Wansoo.

A study of Factors Affecting Behavior Intention to Use Online Shopping Service : Graduation thesis - Department of business administration
Bỡi: Le, Huu Tan
Được phát hành: (2017)

A study of Factors Affecting Behavior Intention to Use Online Shopping Service :Graduation thesis - Department of business administration
Bỡi: Le, Huu Tan
Được phát hành: (2017)

101 ways to improve customer service :
Bỡi: Ukens, Lorraine L.
Được phát hành: (2007)

Dazzling your customers through service
Bỡi: Byham, William C
Được phát hành: (1997)

101 ways to improve customer service :
Bỡi: Ukens, Lorraine L.
Được phát hành: (2007)

Phlebotomy a customer service approach
Bỡi: Davis, Bonnie K.
Được phát hành: (2002)