Customer satisfaction measurement and management : using the voice of the customer /

This book is about: Commitment to customer satisfaction; Objectives and hypotheses; Research design; ...

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Naumann, Earl, 1946-
Awduron Eraill: Giel, Kathleen.
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Cincinnati, Ohio : Thomson Executive Press, 1995.
Pynciau:
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Thư viện lưu trữ: Mạng thư viện Đại học Đà Nẵng