101 ways to improve customer service :

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101 ways to improve customer service : Training, tools, tips, and techniques

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101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimatel...

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書誌詳細
第一著者:	Ukens, Lorraine L.
フォーマット:	図書
言語:	Undetermined
出版事項:	Hoboken, N.J. John Wiley & Sons Inc. 2007
主題:	Customer services,Employees Training of
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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