101 ways to improve customer service :

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101 ways to improve customer service : Training, tools, tips, and techniques

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101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimatel...

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書目詳細資料
主要作者:	Ukens, Lorraine L.
格式:	圖書
語言:	Undetermined
出版:	Hoboken, N.J. John Wiley & Sons Inc. 2007
主題:	Customer services,Employees Training of
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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