Customer service

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Customer service

Hiển thị phiên bản (3) khác

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Lucas, Robert W.
Fformat:	Llyfr
Iaith:	Undetermined
Cyhoeddwyd:	New York McGraw - Hill 2005
Pynciau:	Customer services,Customer satisfaction,Industrial management,Marketing,Total quality management Quality control
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Eitemau Tebyg

Customer service secrets
gan: Economy, Peter
Cyhoeddwyd: (2004)

Customer-focused quality :
gan: Hinton, Tom
Cyhoeddwyd: (1994)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
gan: Business School of the National Economics Univ. of Hanoi
Cyhoeddwyd: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
gan: Viện Quản trị kinh doanh
Cyhoeddwyd: (2001)

Creating value for customers :
gan: Band, William A.
Cyhoeddwyd: (1991)

Customer service :
gan: Timm, Paul R.
Cyhoeddwyd: (2005)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
gan: Clemes, Michael D.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
gan: Gazzoli, Gabriel.

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
gan: Business School of the National Economics Univ. of Hanoi
Cyhoeddwyd: (2001)

Your customer rules!
gan: Price, Bill
Cyhoeddwyd: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-
Cyhoeddwyd: (2015)

Customer service : building successful skills for the twenty-first century /
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
gan: Lê, Minh Tâm
Cyhoeddwyd: (2004)

Thinking about quality :
gan: Dobyns, Lloyd
Cyhoeddwyd: (1994)

Revolutionize your customer experience
gan: Shaw, Colin
Cyhoeddwyd: (2005)

The service profit chain :
gan: Heskett, James L.
Cyhoeddwyd: (1997)

Relationship marketing
gan: Shajahan, S.
Cyhoeddwyd: (2004)

Uncommon service : how to win by putting customers at the core of your business /
gan: Frei, Frances.
Cyhoeddwyd: (2012)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
gan: Kim, Wansoo.

Giáo trình quản lý chất lượng trong các tổ chức
gan: Nguyễn, Đình Phan
Cyhoeddwyd: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
gan: Nguyễn, Đình Phan
Cyhoeddwyd: (2005)

How to make money with ISO 9000: A guide to profitable quality management
gan: James Highlands
Cyhoeddwyd: (1999)

Bảy công cụ quản lý chất lượng
gan: Đặng, Đình Cung
Cyhoeddwyd: (2002)

Implementing quality:
gan: Basu, Ron
Cyhoeddwyd: (2004)

印刷業のTQC基本知識
gan: 岩野行雄（いわの　ゆきお）
Cyhoeddwyd: (1983)

Services marketing management a strategic perspective
gan: Kasper, Hans.
Cyhoeddwyd: (2006)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
gan: Luan Jaupi
Cyhoeddwyd: (2002)

Service innovation /
Cyhoeddwyd: (2016)

Customer service
gan: Lucas, Robert W
Cyhoeddwyd: (2005)

Total customer service :
gan: Davidow, William H.
Cyhoeddwyd: (1989)

Customer-driven project management: Building quality into project processes
gan: Bruce T. Barkley
Cyhoeddwyd: (2001)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
gan: Price, Bill
Cyhoeddwyd: (2015)

The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions
gan: Kenyon, George N, et al.
Cyhoeddwyd: (2015)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
gan: Noone, Breffni M.

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Cyhoeddwyd: (2005)

Services marketing
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

TQM và ISO 9000 dưới dạng sơ đồ
gan: Nguyễn Quang Toản
Cyhoeddwyd: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
gan: Bùi, Nguyên Hùng
Cyhoeddwyd: (2000)