Customer service

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Customer service

عرض إصدارات أخرى (3)

محفوظ في:

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Lucas, Robert W.
التنسيق:	كتاب
اللغة:	Undetermined
منشور في:	New York McGraw - Hill 2005
الموضوعات:	Customer services,Customer satisfaction,Industrial management,Marketing,Total quality management Quality control
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

مواد مشابهة

Customer service secrets
بواسطة: Economy, Peter
منشور في: (2004)

Customer-focused quality :
بواسطة: Hinton, Tom
منشور في: (1994)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
بواسطة: Business School of the National Economics Univ. of Hanoi
منشور في: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
بواسطة: Viện Quản trị kinh doanh
منشور في: (2001)

Creating value for customers :
بواسطة: Band, William A.
منشور في: (1991)

Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
بواسطة: Huynh, Ba Thuy Dieu
منشور في: (2025)

The analysis of factors afecting customers satisfaction for e-service quality through social media at vision foreign language center
بواسطة: Ha, Thi Tam Trang
منشور في: (2022)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
بواسطة: Nguyen, Thi Bao Tram, وآخرون
منشور في: (2021)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
بواسطة: Clemes, Michael D.

The world of superservice : creating profit through a passion for customer service /
بواسطة: Irons, Ken.
منشور في: (1997)

Customer service :
بواسطة: Timm, Paul R.
منشور في: (2005)

Customer responsive management : the flexible advantage /
بواسطة: Davis, Frank W. 1939-
منشور في: (1996)

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
بواسطة: Gazzoli, Gabriel.

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
بواسطة: Tran, Thien Vu, وآخرون
منشور في: (2025)

Roles of customer experience toward customer satisfaction in the beauty industry
بواسطة: Le, Thi Hai Van
منشور في: (2023)

Customer service :
بواسطة: Lucas, Robert W.
منشور في: (2005)

Customer service :
بواسطة: Lucas, Robert W.
منشور في: (2005)

Impact of Total Quality Management Approaches in Retaining and Increasing Customer Satisfaction
بواسطة: Cavaliere, L. P. L., وآخرون
منشور في: (2022)

Customer satisfaction measurement and management : using the voice of the customer /
بواسطة: Naumann, Earl, 1946-
منشور في: (1995)

Relationship marketing : bringing quality, customer service, and marketing together /
بواسطة: Christopher, Martin.
منشور في: (1991)

Contemporary services marketing management : a reader /
منشور في: (1997)

Marketing management for small and medium enterprises: About customers: Gathering information
بواسطة: Business School of the National Economics Univ. of Hanoi
منشور في: (2001)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
بواسطة: Lê, Minh Tâm
منشور في: (2004)

Thinking about quality :
بواسطة: Dobyns, Lloyd
منشور في: (1994)

Your customer rules!
بواسطة: Price, Bill
منشور في: (2015)

Customer service : building successful skills for the twenty-first century /
بواسطة: Lucas, Robert W.
منشور في: (2005)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
بواسطة: Price, Bill, 1950-
منشور في: (2015)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
بواسطة: Nguyen, Le Ngoc Tram, وآخرون
منشور في: (2022)

Relationship marketing
بواسطة: Shajahan, S.
منشور في: (2004)

Giáo trình quản lý chất lượng trong các tổ chức
بواسطة: Nguyễn, Đình Phan
منشور في: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
بواسطة: Nguyễn, Đình Phan
منشور في: (2005)

How to make money with ISO 9000: A guide to profitable quality management
بواسطة: James Highlands
منشور في: (1999)

Bảy công cụ quản lý chất lượng
بواسطة: Đặng, Đình Cung
منشور في: (2002)

Implementing quality:
بواسطة: Basu, Ron
منشور في: (2004)

印刷業のTQC基本知識
بواسطة: 岩野行雄（いわの　ゆきお）
منشور في: (1983)

Total quality management : the route to improving performance /
بواسطة: Oakland, John S.
منشور في: (1995)

Principles of management for quality projects /
بواسطة: Carruthers, Michael C.
منشور في: (1999)

Uncommon service : how to win by putting customers at the core of your business /
بواسطة: Frei, Frances.
منشور في: (2012)

Services marketing management a strategic perspective
بواسطة: Kasper, Hans.
منشور في: (2006)

The service profit chain :
بواسطة: Heskett, James L.
منشور في: (1997)