Customer service

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Customer service

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Bibliografiske detaljer
Hovedforfatter:	Lucas, Robert W.
Format:	Bog
Sprog:	Undetermined
Udgivet:	New York McGraw - Hill 2005
Fag:	Customer services,Customer satisfaction,Industrial management,Marketing,Total quality management Quality control
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Customer service secrets
af: Economy, Peter
Udgivet: (2004)

Customer-focused quality :
af: Hinton, Tom
Udgivet: (1994)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
af: Viện Quản trị kinh doanh
Udgivet: (2001)

Creating value for customers :
af: Band, William A.
Udgivet: (1991)

Customer service :
af: Timm, Paul R.
Udgivet: (2005)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
af: Clemes, Michael D.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
af: Gazzoli, Gabriel.

Customer service :
af: Lucas, Robert W.
Udgivet: (2005)

Customer service :
af: Lucas, Robert W.
Udgivet: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)

Your customer rules!
af: Price, Bill
Udgivet: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
af: Price, Bill, 1950-
Udgivet: (2015)

Customer service : building successful skills for the twenty-first century /
af: Lucas, Robert W.
Udgivet: (2005)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
af: Lê, Minh Tâm
Udgivet: (2004)

Thinking about quality :
af: Dobyns, Lloyd
Udgivet: (1994)

Revolutionize your customer experience
af: Shaw, Colin
Udgivet: (2005)

The service profit chain :
af: Heskett, James L.
Udgivet: (1997)

Relationship marketing
af: Shajahan, S.
Udgivet: (2004)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
af: Kim, Wansoo.

Giáo trình quản lý chất lượng trong các tổ chức
af: Nguyễn, Đình Phan
Udgivet: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
af: Nguyễn, Đình Phan
Udgivet: (2005)

How to make money with ISO 9000: A guide to profitable quality management
af: James Highlands
Udgivet: (1999)

Bảy công cụ quản lý chất lượng
af: Đặng, Đình Cung
Udgivet: (2002)

Implementing quality:
af: Basu, Ron
Udgivet: (2004)

印刷業のTQC基本知識
af: 岩野行雄（いわの　ゆきお）
Udgivet: (1983)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
af: Luan Jaupi
Udgivet: (2002)

Service innovation /
Udgivet: (2016)

Customer service
af: Lucas, Robert W
Udgivet: (2005)

Total customer service :
af: Davidow, William H.
Udgivet: (1989)

Customer-driven project management: Building quality into project processes
af: Bruce T. Barkley
Udgivet: (2001)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
af: Price, Bill
Udgivet: (2015)

The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions
af: Kenyon, George N, et al.
Udgivet: (2015)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
af: Noone, Breffni M.

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Udgivet: (2005)

Services marketing
af: Zeithaml, Valarie A.
Udgivet: (2006)

TQM và ISO 9000 dưới dạng sơ đồ
af: Nguyễn Quang Toản
Udgivet: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
af: Bùi, Nguyên Hùng
Udgivet: (2000)