Customer service

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Customer service

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Xehetasun bibliografikoak
Egile nagusia:	Lucas, Robert W.
Formatua:	Liburua
Hizkuntza:	Undetermined
Argitaratua:	New York McGraw - Hill 2005
Gaiak:	Customer services,Customer satisfaction,Industrial management,Marketing,Total quality management Quality control
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Antzeko izenburuak

Customer service secrets
nork: Economy, Peter
Argitaratua: (2004)

Customer-focused quality :
nork: Hinton, Tom
Argitaratua: (1994)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
nork: Business School of the National Economics Univ. of Hanoi
Argitaratua: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
nork: Viện Quản trị kinh doanh
Argitaratua: (2001)

Creating value for customers :
nork: Band, William A.
Argitaratua: (1991)

Customer service :
nork: Timm, Paul R.
Argitaratua: (2005)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
nork: Clemes, Michael D.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
nork: Gazzoli, Gabriel.

Customer service :
nork: Lucas, Robert W.
Argitaratua: (2005)

Customer service :
nork: Lucas, Robert W.
Argitaratua: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
nork: Business School of the National Economics Univ. of Hanoi
Argitaratua: (2001)

Your customer rules!
nork: Price, Bill
Argitaratua: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
nork: Price, Bill, 1950-
Argitaratua: (2015)

Customer service : building successful skills for the twenty-first century /
nork: Lucas, Robert W.
Argitaratua: (2005)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
nork: Lê, Minh Tâm
Argitaratua: (2004)

Thinking about quality :
nork: Dobyns, Lloyd
Argitaratua: (1994)

Revolutionize your customer experience
nork: Shaw, Colin
Argitaratua: (2005)

The service profit chain :
nork: Heskett, James L.
Argitaratua: (1997)

Relationship marketing
nork: Shajahan, S.
Argitaratua: (2004)

Uncommon service : how to win by putting customers at the core of your business /
nork: Frei, Frances.
Argitaratua: (2012)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
nork: Kim, Wansoo.

Giáo trình quản lý chất lượng trong các tổ chức
nork: Nguyễn, Đình Phan
Argitaratua: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
nork: Nguyễn, Đình Phan
Argitaratua: (2005)

How to make money with ISO 9000: A guide to profitable quality management
nork: James Highlands
Argitaratua: (1999)

Bảy công cụ quản lý chất lượng
nork: Đặng, Đình Cung
Argitaratua: (2002)

Implementing quality:
nork: Basu, Ron
Argitaratua: (2004)

印刷業のTQC基本知識
nork: 岩野行雄（いわの　ゆきお）
Argitaratua: (1983)

Services marketing management a strategic perspective
nork: Kasper, Hans.
Argitaratua: (2006)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
nork: Luan Jaupi
Argitaratua: (2002)

Service innovation /
Argitaratua: (2016)

Customer service
nork: Lucas, Robert W
Argitaratua: (2005)

Total customer service :
nork: Davidow, William H.
Argitaratua: (1989)

Customer-driven project management: Building quality into project processes
nork: Bruce T. Barkley
Argitaratua: (2001)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
nork: Price, Bill
Argitaratua: (2015)

The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions
nork: Kenyon, George N, et al.
Argitaratua: (2015)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
nork: Noone, Breffni M.

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Argitaratua: (2005)

Services marketing
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

TQM và ISO 9000 dưới dạng sơ đồ
nork: Nguyễn Quang Toản
Argitaratua: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
nork: Bùi, Nguyên Hùng
Argitaratua: (2000)