Voice of the Customer: Capture and Analysis /
Contents:
Guardat en:
| Autor principal: | Yang Kai |
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| Format: | Llibre |
| Idioma: | Vietnamese |
| Publicat: |
U.S.A :
MC Graw Hill ,
2008
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| Matèries: | |
| Etiquetes: |
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| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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