Voice of the Customer: Capture and Analysis /
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| Main Author: | Yang Kai |
|---|---|
| Format: | Book |
| Language: | Vietnamese |
| Published: |
U.S.A :
MC Graw Hill ,
2008
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| Subjects: | |
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| Institutions: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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