Employee management and customer service in the retail industry

QR Code

Employee management and customer service in the retail industry

Afficher d'autres versions (1)

Enregistré dans:

Détails bibliographiques
Auteur principal:	Heil, Gary
Format:	Sách
Langue:	Undetermined
Publié:	Wiley 2006
Sujets:	Quản lý nhân sự;
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Documents similaires

Employee management and customer service in the retail industry
par: Heil, Gary
Publié: (2006)

A Study of Employee''s Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group : Graduation thesis - Department of business administration
par: Nguyen, Ngoc Nam
Publié: (2017)

Managing Employee Turnover
par: Allen, David G
Publié: (2012)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
par: Tran, Thien Vu, et autres
Publié: (2025)

Retailing management
par: Levy, Michael
Publié: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
par: Kim, Wansoo.

Service management : the new paradigm in retailing
par: Kandampully, Jay, et autres
Publié: (2015)

The customers’ perception of privacy in the retail industry when adopting digital transformation
par: Huynh, Phuong Nguyen Hong, et autres
Publié: (2025)

Retailing management
par: Levy, Michael
Publié: (2004)

Hospitality employee management and supervision :
par: Sommerville, Kerry L.
Publié: (2008)

Research on customer experience and customer loyalty in E-retailing
par: Ngo, Thi Khue Thu, et autres
Publié: (2024)

THE FACTORS INFLUENCING CUSTOMER SATISFACTION WITH RETAIL BANKING SERVICES AT COMMERCIAL BANKS IN CAN THO CITY
Publié: (2026)

Recruiting, retaining, and promoting culturally different employees
par: Laroche, Lionel
Publié: (2007)

Employees first, customers second
par: Nayar, Vineet

Customer service :
par: Lucas, Robert W.
Publié: (2005)

Customer service :
par: Lucas, Robert W.
Publié: (2005)

Managing employee relations in the hotel and catering industry /
par: Lucas, Rosemary E.
Publié: (1995)

Dismissing an employee : expert solutions to everyday challenges
Publié: (2007)

Positive Management: Increasing Employee Productivity
par: Walters, Jack H
Publié: (2010)

CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM
par: Vũ, Minh Tú
Publié: (2023)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
par: Minh-Duc, Le, et autres
Publié: (2023)

Dazzling your customers through service
par: Byham, William C
Publié: (1997)

Japanese retail industry after the bubble economy : Development of the 100-yen shops
par: Rahman, Md. Arifur
Publié: (2022)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
par: Kim, Hyun Jeong.

Hiring success : the art and science of staffing assessment and employee selection
par: Hunt, Steven T
Publié: (2007)

Winning at retail
par: Ander, Willard N
Publié: (2013)

Developing Employee Talent to Perform
par: Kim, Warren
Publié: (2009)

A Study of Employee's Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group :Graduation thesis - Department of business administration
par: Nguyen, Ngoc Nam
Publié: (2017)

Retailing management :
par: Pradhan, Swapna
Publié: (2004)

Retail management :
par: Berman, Barry
Publié: (2018)

Retail management :
par: Berman, Barry
Publié: (2004)

Managing Retailing
par: Sinha, Piyush Kumar
Publié: (2007)

Retail management
par: Berman, Barry

Retailing management
par: Levy, Michael
Publié: (2019)

Retailing management /
par: Davidson, William R.
Publié: (1988)

Expanding Customer Service as a Profit Center
par: Reider, Rob
Publié: (2012)

Developing Skilled Labour: An Analysis of The Major Factors Which Enable and Hinder Employee Training in Contruction Companies in VietNam : Doctor Thesis - Major: Business Administration
par: Huỳnh, Quang Minh
Publié: (2016)

Human resource management
par: Dessler, Gary
Publié: (2017)

The structure of the Japanese retail and distribution industry
Publié: (1981)

Customer service for hospitality and tourism
par: Hudson, Louise
Publié: (2013)